Hi all,
We have CRM 2011 installed with rollup 6
version 5.0.9690.1992 .
We want to upgrade to a higher roll up (17)
We've been told that to do so we need to upgrade first to RU 11 and then to RU 17.
my questions are:
1. Is that the correct way, first RU11 and then RU17?
2. what kind of changes I’ll need to do on my external programs that use the CRM web service API, if any?
3. Are there any changes in the CRM SQL structure when upgrading?
4. On general, what kind of problems to expect when upgrading?
5. Where can I find articles about this?
Please help.
Nurit