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error why? RRS feed

  • Question

  • Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Windows Product Key: *****-*****-YXDGW-VHYVW-9QK9M
    Windows Product Key Hash: H7Smr1ocYUxDDsppdbyzUwQFi5U=
    Windows Product ID: 76487-OEM-2211906-00824
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010100.2.0.med
    ID: 2c26c00f-2124-452c-b8ac-ab97c956503c
    Is Admin: Yes
    AutoDial: No
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_77F760FE-150-80070002_7E90FEE8-175-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>2c26c00f-2124-452c-b8ac-ab97c956503c</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.med</OS><PKey>*****-*****-*****-*****-9QK9M</PKey><PID>76487-OEM-2211906-00824</PID><PIDType>2</PIDType><SID>S-1-5-21-2741214168-3313747051-2109545795</SID><SYSTEM><Manufacturer>PACKARD BELL BV                 </Manufacturer><Model>EasyNote_GN45                   </Model></SYSTEM><BIOS><Manufacturer>PACKARD BELL BV                 </Manufacturer><Version>4A02</Version><SMBIOSVersion major="2" minor="4"/><Date>20061031000000.000000+000</Date><SLPBIOS>NECC_,NEC-PC,NEC Computers,NEC_Product</SLPBIOS></BIOS><HWID>03FE3607018400EA</HWID><UserLCID>041F</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GTB Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Packard Bell</name><model>Packard Bell Computer</model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{9011041F-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft

    Sunday, May 6, 2007 3:00 PM

Answers

  • Dear epsi,

    Thank you for your interest in the Buy Local program. It appears that you are not eligible as you did not purchase your machine from a system builder, as indicated in your diagnostic report:

     

    Windows License Type: OEM SLP

     

    Upon further investigation it appears you purchased your system from Packard Bell.

     

    Please let me know if you have additional questions or comments.

     

    Thank you,

    Jenifer

    Monday, May 7, 2007 4:25 PM