I'm attempting to download the Platform SDK for VC++, but when I continue with the validation, I receive this error:
Windows Validation Error
Unknown error encountered during Windows validation. The validation service is unable to determine whether your copy of Windows is genuine. Please validate again. If additional attempts result in validation errors you may want to try again later.
[0x80080101]
Now, my copy of XP (Home version) is a retail copy purchased a few years back at Comp USA. No one has ever serviced my machine except myself. I can validate Office with no problems (but again, cannot validate Windows). The MGADT passed all criteria, so I ran the diag tool and it generated the following:
Diagnostic Report (1.7.0039.0): ----------------------------------------- WGA Data--> Validation Status: Genuine Detailed Status: N/A Cached / Grace status: N/A, N/A Windows Product Key: *****-*****-2WRY7-GJXVK-J7WM4 Windows Product Key Hash: ODKSNPNSYWj6sPX9QnS5iqDFI/o= Windows Product ID: 76475-018-1348255-21992 Windows Product ID Type: 5 CSVLK Server: N/A CSVLK PID: N/A Windows License Type: Retail Windows OS version: 5.1.2600.2.00010300.2.0.hom ID: {DE1B9E6B-BE33-4B8A-AC37-C2177BAAFC54}(3) Is Admin: Yes Commit / Reboot / BRT: N/A, N/A, N/A WGA Version: Registered, 1.7.36.0 Signed By: Microsoft Product Name: N/A Architecture: N/A Build lab: N/A TTS Error: N/A Validation Diagnostic: 025D1FF3-171-1 Resolution Status: N/A
Notifications Data--> Cached Result: 0 File Exists: Yes Version: 1.7.18.5 WgaTray.exe Signed By: Microsoft WgaLogon.dll Signed By: Microsoft
OGA Data--> Office Status: 100 Genuine OGA Version: Registered, 1.6.21.0 Signed By: Microsoft Office Diagnostics: 025D1FF3-171-1
Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32) Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data--> Office Details: <GenuineResults><MachineData><UGUID>{DE1B9E6B-BE33-4B8A-AC37-C2177BAAFC54}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-J7WM4</PKey><PID>76475-018-1348255-21992</PID><PIDType>5</PIDType><SID>S-1-5-21-1708537768-2052111302-725345543</SID><SYSTEM><Manufacturer>GATEWA</Manufacturer><Model> f`hÌ</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>BF86510A.15A.0060.P11.0402181802</Version><SMBIOSVersion major="2" minor="3"/><Date>20040218000000.000000+000</Date></BIOS><HWID>46153E9F01848E6D</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{91110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>D2A92D3C2075DC</Val><Hash>4xCqSQu05SYKIdjr+bNbRuAIXYs=</Hash><Pid>70145-750-5693066-57281</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>
Note that while my default browser is Firefox, anytime I visit MS, I use IE7 (and have been working with it to attempt to validate). I deleted the LegitCheckControl.DLL and reinstalled it, but this made no difference. I'd appreciate any feedback or suggestions.
Please activate Windows XP by calling a Microsoft customer service representative. The Activation Wizard displays the toll free number that you can dial.To contact a Microsoft customer service representative and activate Windows by phone, follow these steps:
1. Click “Start”, point to” All Programs”, point to “Accessories”, point to” System Tools”, and then click “Activate Windows”. Or, click the Windows Activation icon in the notification area.
2. Click Yes, I want to telephone a customer service representative to active Windows now.
3. Click “Read the Windows Product Activation Privacy Statement”, click “Back”, and then click “Next” . 4. Follow the steps in the Activate Windows by phone dialog box and then click “Next”.
Note: The number appears now and differs based on the location that you select.
5. Once activation is completed and you receive the following message, click “OK”.
Should you have any problems activating please reference the following site for various telephone activation centers: http://support.microsoft.com/kb/326851.If you are done with the activation, kindly proceed in validating the copy of your software by going to http://www.microsoft.com/genuine . Click “Validate Windows” button. Please post again if you need further assistance. Thank you.
Please activate Windows XP by calling a Microsoft customer service representative. The Activation Wizard displays the toll free number that you can dial.To contact a Microsoft customer service representative and activate Windows by phone, follow these steps:
1. Click “Start”, point to” All Programs”, point to “Accessories”, point to” System Tools”, and then click “Activate Windows”. Or, click the Windows Activation icon in the notification area.
2. Click Yes, I want to telephone a customer service representative to active Windows now.
3. Click “Read the Windows Product Activation Privacy Statement”, click “Back”, and then click “Next” . 4. Follow the steps in the Activate Windows by phone dialog box and then click “Next”.
Note: The number appears now and differs based on the location that you select.
5. Once activation is completed and you receive the following message, click “OK”.
Should you have any problems activating please reference the following site for various telephone activation centers: http://support.microsoft.com/kb/326851.If you are done with the activation, kindly proceed in validating the copy of your software by going to http://www.microsoft.com/genuine . Click “Validate Windows” button. Please post again if you need further assistance. Thank you.
I suppose I didn't make it clear that it's actually been running and updating (including WGA updates) just fine since I installed (and activated) it the same day I purchased it (which was a few years ago).
However, stranger things have happened in the world of computers, so I attempted your advice. When I click on "Activate Windows", I receive the following:
Okay, I went ahead and called them, and for whatever reason, they cannot find the product key, or even the part number of the disc. So, I've been instructed to call back when the department I need to speak with now is available (since it's apparently not Activation's problems anymore). I'll update here when more information is available.
