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Windows XP Pro OEM RRS feed

  • Question

  •   I just bought Windows XP Pro OEM Part # X08-33951. The seller claimed it had sp2 however when I tried to find the version I could not find any sign of sp2. I went to run typed in winver ENTER, it came up, Version 5.1 (Build 2600.xpclient.010817-1148) Do I have a service pack of did I get ripped off? How old is this Version? Please help...
    Tuesday, August 12, 2008 3:26 AM

Answers

  • JesusFreak9786,

    Please download and intall the validation control here:  http://go.microsoft.com/fwlink/?linkid=69498

    Or you can simply go to Windows Updates and begin to update manually.  The first updates will have the validation conrol.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by JesusFreak9786 Thursday, August 14, 2008 3:19 PM
    Wednesday, August 13, 2008 5:56 PM
  • JesusFreak,

    We really need the fully diagnostic results. What I can see for now it appears you have a non-genuine copy of Windows and would contact the reseller and request a full refund. 



    Thank you,

    Stephen Holm
    Stephen Holm
    • Marked as answer by Stephen Holm Wednesday, August 13, 2008 6:02 PM
    Wednesday, August 13, 2008 6:00 PM
  • JesusFreak,

    Everything looks great now based on the full MGA Diag results. Did you follow the steps Dan provided earlier?  This may have resolved the problem.  Are you still having any issues?


    Stephen Holm, MS
    Stephen Holm
    • Marked as answer by Stephen Holm Thursday, August 14, 2008 4:55 PM
    Wednesday, August 13, 2008 10:50 PM

All replies

  • JesusFreak9786,

    Right click on My Computer, click Properties, then on the General tab have a look at the product description.  Under "Windows XP Professional Version 2002" will be an additional line that says what Service Pack is applied.  If that extra line of text is not there, that means you have the original (aka "Gold") release of XP Pro.

    If you want to see if your XP is genuine run the MGA Diagnostics tool:

     

    http://go.microsoft.com/fwlink/?linkid=52012

     

    You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.

     

    Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

     

    1.      After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.

    2.      Please return to this post and “Paste” the results here for additional review.

     

    Step 2 is to look on the computer itself, in the documentation you received with the computer or with your retail purchase of Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Tuesday, August 12, 2008 3:37 PM
  • Hello,

    Where did you purchase the copy of Windows from? 


    Thank you,

    Stephen Holm, MS
    Stephen Holm
    Tuesday, August 12, 2008 5:51 PM
  • Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Validation Control not Installed
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-29XPP-6Y3W7-F9GVD
    Windows Product Key Hash: *******Im3cI1ZQQCuoXB/****=
    Windows Product ID: 55274-OEM-2215326-*****
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.0.0.pro

     Thank you for your response. To answer your questions: 

    1) Windows XP Professional 1-2cpu
    2)OEM product
    3)I am not sure where you are talking about. This is a program disc

       I do have a COA do you need it? How do I install the certificate?

    Thanks,
    JesusFreak9786
    Wednesday, August 13, 2008 1:40 AM
  • I bought the Windows XP Program disk from ebay


    Wednesday, August 13, 2008 1:41 AM
  • JesusFreak9786,

    Please download and intall the validation control here:  http://go.microsoft.com/fwlink/?linkid=69498

    Or you can simply go to Windows Updates and begin to update manually.  The first updates will have the validation conrol.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by JesusFreak9786 Thursday, August 14, 2008 3:19 PM
    Wednesday, August 13, 2008 5:56 PM
  • JesusFreak,

    We really need the fully diagnostic results. What I can see for now it appears you have a non-genuine copy of Windows and would contact the reseller and request a full refund. 



    Thank you,

    Stephen Holm
    Stephen Holm
    • Marked as answer by Stephen Holm Wednesday, August 13, 2008 6:02 PM
    Wednesday, August 13, 2008 6:00 PM
  • I ran all programs sugjested this is the new report. I can only run some things due to not having SP2
    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-29XPP-6Y3W7-F9GVD
    Windows Product Key Hash: qKIOVwlkIm3cI1ZQQCuoXB/b9bw=
    Windows Product ID: 55274-OEM-2215326-09373
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.0.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {5793E932-D849-4A3A-BC53-BE6464699823}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.7
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-543-80070002_025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: 
    Active scripting: 
    Script ActiveX controls marked as safe for scripting: 

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5793E932-D849-4A3A-BC53-BE6464699823}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.0.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-F9GVD</PKey><PID>55274-OEM-2215326-09373</PID><PIDType>3</PIDType><SID>S-1-5-21-839522115-583907252-2147408195</SID><SYSTEM><Manufacturer>VMware, Inc.</Manufacturer><Model>VMware Virtual Platform</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>6.00</Version><SMBIOSVersion major="2" minor="31"/><Date>20070410******.******+***</Date></BIOS><HWID>8F1A32870184165B</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Wednesday, August 13, 2008 7:04 PM
  • JesusFreak,

    Everything looks great now based on the full MGA Diag results. Did you follow the steps Dan provided earlier?  This may have resolved the problem.  Are you still having any issues?


    Stephen Holm, MS
    Stephen Holm
    • Marked as answer by Stephen Holm Thursday, August 14, 2008 4:55 PM
    Wednesday, August 13, 2008 10:50 PM
  • Dans advice got the program validated, however where should I go to get SP2 installed?  You guys have been great. Thank you.

    -JesusFreak
    Thursday, August 14, 2008 3:47 AM
  • I have now been able to download SP2. Downloading that software given by Dan was the answer. Thank you all very much.

    -JesusFreak
    Thursday, August 14, 2008 3:21 PM
  • JesusFreak9786,

    For XP Service Pack 3 is the current SP.

    If you were not offered SP3 by Windows Updates, the WU thinks your system has a known issue that would cause problems if SP3 were applied.

    I noticed that your hardware platform is reported as VMWare.  It's possible that SP3 and the virtual machine created by VMWare are incompatible.

    You may want to do a Search at your favorite search engine for more information.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, August 14, 2008 8:48 PM