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my windows suddenly says it's not genuine: attached report, please help out RRS feed

  • Question

  • Hello,

    I am not sure why I get this message now Windows was reinstalled over a month ago and it should work, but I don't know why. I sincerely appreciate any kind of help:)

    Cheers

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-FTV6P-PC7CX-8TFF7
    Windows Product Key Hash: QfoshR+unxXfMlX5NFo0AMlrVUo=
    Windows Product ID: 00359-OEM-8992687-00093
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {D654AB3A-E675-497D-8986-25A045B54EC7}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130828-1532
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\SRWare Iron\iron.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{D654AB3A-E675-497D-8986-25A045B54EC7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8TFF7</PKey><PID>00359-OEM-8992687-00093</PID><PIDType>2</PIDType><SID>S-1-5-21-3564508876-1469949274-4041966482</SID><SYSTEM><Manufacturer>Micro-Star International Co., Ltd.</Manufacturer><Model>GE620/GE620DX/FX620DX</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>E16G5IMS V1.0I</Version><SMBIOSVersion major="2" minor="7"/><Date>20110715000000.000000+000</Date></BIOS><HWID>12143507018400FE</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>China (standaardtijd)(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>MSI_NB</OEMID><OEMTableID>MEGABOOK</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Versie van Software Licensing-service: 6.1.7601.17514

    Naam: Windows(R) 7, HomePremium edition
    Beschrijving: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activerings-id: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Toepassings-id55c92734-d682-4d71-983e-d6ec3f16059f
    Uitgebreide PID: 00359-00178-926-800093-02-1043-7600.0000-0262014
    Installatie-id007813189983364385278281205835475670882410778920357513
    URL van processorcertificaat: http://go.microsoft.com/fwlink/?LinkID=88338
    URL van computercertificaat: http://go.microsoft.com/fwlink/?LinkID=88339
    URL van gebruikte licentie: http://go.microsoft.com/fwlink/?LinkID=88341
    URL van productcodecertificaat: http://go.microsoft.com/fwlink/?LinkID=88340
    Gedeeltelijke productcode: 8TFF7
    Licentiestatus: gemeld dat Windows niet legitiem is
    Reden van melding: 0xC004F032.
    Resterend aantal nieuwe Windows-activeringen: 4
    Vertrouwde tijd: 2-3-2014 17:42:29

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:4:2014 23:49
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAEAAQABAAIAAAABAAAABAABAAEA6GEmBBwp7GLAB4p4nAbyVmKfRpRysCZcLnM=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC MSI_NB MEGABOOK
      FACP MSI_NB MEGABOOK
      HPET MSI_NB MEGABOOK
      MCFG MSI_NB MEGABOOK
      SSDT TrmRef PtidDevc
      SLIC MSI_NB MEGABOOK
      SSDT TrmRef PtidDevc
      SSDT TrmRef PtidDevc
      ECDT MSI_NB MEGABOOK
      SSDT TrmRef PtidDevc
      SSDT TrmRef PtidDevc


    Sunday, March 2, 2014 9:47 AM

Answers

  • The installation is counterfeit - you have a Medion OEM_SLP Key installed on a retail motherboard.

    You need to reformat and reinstall using genuine media and Key.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, March 2, 2014 11:14 AM
    Moderator

All replies

  • The installation is counterfeit - you have a Medion OEM_SLP Key installed on a retail motherboard.

    You need to reformat and reinstall using genuine media and Key.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Sunday, March 2, 2014 11:14 AM
    Moderator
  • The product number has to be re-entered in order to get rid of the validation error message you are receiving. Contact the person or company who installed windows for you and they can provide you with the product code or they can enter it for you.
    Wednesday, May 14, 2014 7:04 PM