I purchased this program tooooooooooo late. I am trying to install it, but I think a virus is preventing it. I can't ctrl,alt delete...I have tried to shut down..but it won't allow the task manager to do its job? HELP???
Make sure that you have removed all other security software that you may have on the PC before trying to install OneCare.
See this post for the KB article to troubleshoot install problems - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1588602&SiteID=2
How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2
-steve