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The usual story: Windows 7 Build 7600 This copy of windows is not genuine. RRS feed

  • Question

  • Hi there,

     

    I have a Fujitsu Amilo laptop which I bought second hand on gumtree so I guess I deserve what ever I get. The seller told me at purchase that he had taken an optional upgrade from the store for windows 7 when he bought the laptop a year ago. (originally the laptop came with vista). Everything was working fine until I ran windows updates. Now I have the black screen "windows not genuine...etc". My worry is that the copy is actually not genuine!

    Diagnostics are saying...

     

     

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
    Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
    Windows Product ID: 00426-OEM-8992662-00497
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010100.0.0.001
    ID: {705C6D2A-C7BB-4A4A-91E3-05D75E7D1C8D}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100618-1621
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Enterprise 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{705C6D2A-C7BB-4A4A-91E3-05D75E7D1C8D}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-3688008479-835399666-3490280030</SID><SYSTEM><Manufacturer>FUJITSU SIEMENS</Manufacturer><Model>AMILO Li3910</Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>1.11</Version><SMBIOSVersion major="2" minor="5"/><Date>20100111000000.000000+000</Date></BIOS><HWID>FFBA3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>5E02EF35764A586</Val><Hash>snMCDyJm/Dp6wiHnUgFkgAufiSU=</Hash><Pid>89388-707-7760602-65995</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600497-02-1033-7600.0000-0342010
    Installation ID: 015310337232410706384046417043948314952296763990575350
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: PMJBM
    License Status: Notification
    Notification Reason: 0xC004F200 (non-genuine).
    Remaining Windows rearm count: 3
    Trusted time: 10/28/2010 9:09:53 AM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 10:28:2010 09:05
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEA6GFwSBy2TjF6f1qpjAO8hXB2+gSebEbK

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            QCI           EF9    
      FACP            QCI           EF9    
      HPET            QCI           EF9    
      BOOT            QCI           EF9    
      MCFG            QCI           EF9    
      TCPA            QCI           EF9    
      SLIC            HPQOEM        SLIC-MPC
      SSDT            PmRef        CpuPm
      SSDT            PmRef        CpuPm
      SSDT            PmRef        CpuPm

     

    Thanks in advance for any insight you can shed on this.

     

    Stephen.

    Thursday, October 28, 2010 8:50 AM

Answers

  • Hate to give the bad news but the computer you were sold has a counterfit version of Windows on it. It is using the blocked lenovo OEM_slp key that was leaked to the internet prior to the release of windows 7, the key was blocked before before being installed on any production machines. Also, the computer has an activation hack that attempts to emulate the windows 7 SLP 2.1 bios marker. Look on the bottom of your computer for a COA sticker that will tell you what version of windows is supposed to be installed. That is the version that should have came with your computer.

     

    I suggest you seek a refund if possible, if you can't return it or want to keep the computer you will need to install the version listed on the COA sticker. You may be able to do a factory restoration if the seller left the restoration image intact, download the manual from the manufacturer and look for instructions on how to restore the system. If the seller included the restoration disks you may be able to use them to restore the original factory install. Failing both of those options you can install vista using the key that is listed on the sticker and activate by phone. Any qualified shop will have the disks and can install using that key.

    • Marked as answer by Darin Smith MS Thursday, October 28, 2010 8:16 PM
    Thursday, October 28, 2010 11:10 AM

All replies

  • Hate to give the bad news but the computer you were sold has a counterfit version of Windows on it. It is using the blocked lenovo OEM_slp key that was leaked to the internet prior to the release of windows 7, the key was blocked before before being installed on any production machines. Also, the computer has an activation hack that attempts to emulate the windows 7 SLP 2.1 bios marker. Look on the bottom of your computer for a COA sticker that will tell you what version of windows is supposed to be installed. That is the version that should have came with your computer.

     

    I suggest you seek a refund if possible, if you can't return it or want to keep the computer you will need to install the version listed on the COA sticker. You may be able to do a factory restoration if the seller left the restoration image intact, download the manual from the manufacturer and look for instructions on how to restore the system. If the seller included the restoration disks you may be able to use them to restore the original factory install. Failing both of those options you can install vista using the key that is listed on the sticker and activate by phone. Any qualified shop will have the disks and can install using that key.

    • Marked as answer by Darin Smith MS Thursday, October 28, 2010 8:16 PM
    Thursday, October 28, 2010 11:10 AM
  • Hi Carl,

     

    Thanks for your help.

     

    Stephen.

    Thursday, October 28, 2010 12:27 PM