Blue screen when trying to execute One Care backup to an external USB hard drive RRS feed

  • Question

  • I am running WinXP with all the service applied and One Care.  When attempting to execute a One Care backup to an external USB HDD (as the z drive), the system hits a blue screen trap.  The disk has been formated and  can access it and copy individual files to and from it.  This trap only occurs when attempting the One Care backup.  I have checked and updated all my drivers using Driver Detective.  Prior to attempting to use the external HDD, backups were executed fine using a DVD writer.  Any suggestions?   BTW, the external drive is a 1TB Simpletech drive.

    Tuesday, November 25, 2008 8:32 PM