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0xC004D401 Vista Home Premium Valiadation RRS feed

  • Question

  • I am very unhappy that I have to waste my time with all this rubbish caused by windows but I have a dell vista upgrade authentic key and now i cant access half my computer. Help me fix this noW!!!!!

     

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Detailed Status: 0xc004f027
    Windows Product Key: *****-*****-D8HGC-738WH-26976
    Windows Product Key Hash: n2ih8pP0rtigEjPX2S9DjPqbYs4=
    Windows Product ID: 89578-OEM-7318126-19579
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010300.0.0.000
    ID: 47ecf877-f942-4e8c-ad90-e31cbb7a6cb1
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error: K:20070527094505021-M:20070527041611439-
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.18.5
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-530-645_025D1FF3-138-80041013_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>47ecf877-f942-4e8c-ad90-e31cbb7a6cb1</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.000</OS><PKey>*****-*****-*****-*****-26976</PKey><PID>89578-OEM-7318126-19579</PID><PIDType>3</PIDType><SID>S-1-5-21-789336058-492894223-839522115</SID><SYSTEM><Manufacturer>Dell Inc.                </Manufacturer><Model>Dell DM061                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.                </Manufacturer><Version>2.2.1 </Version><SMBIOSVersion major="2" minor="3"/><Date>20070323000000.000000+000</Date></BIOS><HWID>BB803507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>B8K    </OEMTableID></OEM></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>14C2B7B010A3F0A</Val><Hash>I15Zvjv5sQdQh37/p1BO/NMaTXc=</Hash><Pid>81608-901-1241501-65120</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Saturday, May 26, 2007 11:57 PM

Answers

All replies

  • I am also sure i dont have any of those programs on my computer!
    Sunday, May 27, 2007 12:00 AM
  • Everytime I reboot my system Everything is ok... its only when i want to install updates from microsoft thats when i see a flurry or validation and error messages

     

    Sunday, May 27, 2007 1:53 PM
  • Since none of those programs could be causing your issue, please open a free service request by visiting: https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860 and post your confirmation number here.  I'll contact you directly so we can figure out the cause of your issue.  If you're not in the US, please also post the name of the support agent who contacts you by e-mail once you've made the free service request.  Thank you!

    Tuesday, May 29, 2007 10:29 PM
  • I was contacted by FARREN from the support team. I also called online and he told to take a wait and see approach which was not really any help because the problem exists the case number for that conversation is 1036396942.
    Wednesday, May 30, 2007 9:52 AM
  • Unfortunately, the e-mail address that's associated with that conversation is returning mail as undeliverable.  Would you open a new free service request here: https://support.microsoft.com/oas/default.aspx?c1=509&gprid=9860 and post your confirmation number?  Thanks!
    Wednesday, May 30, 2007 11:02 PM
  • 1036480299

     

    That is the confimation number I have send details of my pc to you

    Thursday, May 31, 2007 11:32 AM
  • Thanks a lot!  The data pull that happens with the service request doesn't contain the file I need, so I've sent an e-mail to the e-mail address you provided in the request numbered 1036480299.
    Saturday, June 2, 2007 3:49 AM
  • File has been attached and sent

     

    Sunday, June 3, 2007 9:54 PM