locked
WGA is asking me to validate RRS feed

  • Question

  • But when I check my Windows XP Pro, it says it is already validated. Why am I still getting this message, and will it shut down in 6 days as it says. Why the conflict and how do I resolve it?
    Thursday, June 4, 2009 7:32 PM

Answers

  • Hello Nickshine,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a new thread in the WGA XP forum located here:  http://social.microsoft.com/Forums/en-US/genuinewindowsxp/threads.  In that new thread, please include the info you posted in your original post here.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (CoA).  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another edition or version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key printed on the CoA.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by JeniferA Friday, June 5, 2009 3:59 PM
    Friday, June 5, 2009 2:31 PM
  • Dear Nickshine,
    I have moved the details you posted in another thread to the Office Genuine Advantage Validation Issues forum, as it appears you are running a non-genuine copy of Microsoft Office.

    Regards,
    Jenifer
    • Marked as answer by JeniferA Friday, June 5, 2009 4:02 PM
    Friday, June 5, 2009 4:02 PM

All replies

  • Hello Nickshine,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a new thread in the WGA XP forum located here:  http://social.microsoft.com/Forums/en-US/genuinewindowsxp/threads.  In that new thread, please include the info you posted in your original post here.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (CoA).  If you have one, tell us about the CoA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another edition or version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key printed on the CoA.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by JeniferA Friday, June 5, 2009 3:59 PM
    Friday, June 5, 2009 2:31 PM
  • Dear Nickshine,
    I have moved the details you posted in another thread to the Office Genuine Advantage Validation Issues forum, as it appears you are running a non-genuine copy of Microsoft Office.

    Regards,
    Jenifer
    • Marked as answer by JeniferA Friday, June 5, 2009 4:02 PM
    Friday, June 5, 2009 4:02 PM