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"Unexpected Error" When i try to Create Case RRS feed

  • Question

  • Hi Team,

    I am using MS CRM 2016. I am able to update the Case. But When i try to create Case i am getting "Unexpected Error". 

    Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: An unexpected error occurred.Detail: 
    <OrganizationServiceFault xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
      <ErrorCode>-2147220970</ErrorCode>

    [Microsoft.Crm.ObjectModel: Microsoft.Crm.ObjectModel.SyncWorkflowExecutionPlugin]

    Kindly help on this.

    Thanks in advance.

    Regards,

    Sreenath

    Wednesday, August 31, 2016 3:19 AM

Answers

  • Hi Sam,

    I have not created any plugin. But error pointing the out of the box plugin.

    But i disabled the OOB plugin. Then it is started working.

    Thanks for your suggestion. 

    Regards,

    Sreenath


    Thursday, September 1, 2016 5:11 AM

All replies

  • It seems that there is a plugin or workflow on create of case which causes this error. Please disable the plugin or workflow which is there on creation of case and then try to create case.
     
    Hope this helps!

    Thanks!
    Sam


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    Wednesday, August 31, 2016 10:18 AM
  • Hi Sam,

    I have not created any plugin. But error pointing the out of the box plugin.

    But i disabled the OOB plugin. Then it is started working.

    Thanks for your suggestion. 

    Regards,

    Sreenath


    Thursday, September 1, 2016 5:11 AM