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Office Professional 2007 RRS feed

  • Question

  • HI, I HAVE OFFICE PROFESSIONAL 2007. MY COMPUTER HAS BEEN SUPERSEDED AND CAN NOT BE REPAIRED. HOW CAN I TRANSFERR THE LICENCE TO A NEW COMPUTER?
    Saturday, August 21, 2010 12:42 AM

Answers

  • Hello TLD-PB,

    If the computer is still operational, do this:

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by Darin Smith MS Wednesday, August 25, 2010 7:53 PM
    Saturday, August 21, 2010 4:49 AM

All replies

  • Hello TLD-PB,

    If the computer is still operational, do this:

    In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Run" several times to download and start the Utility.  When asked, click the "Continue" button.  When the utility completes its run, click the "Copy" button, then come back here and paste the report into your post.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    • Marked as answer by Darin Smith MS Wednesday, August 25, 2010 7:53 PM
    Saturday, August 21, 2010 4:49 AM
  • No reply from Original Poster.

    Issue is assumed to be resolved.


    Darin MS
    Wednesday, August 25, 2010 7:53 PM