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Trojan

    Question

  • I have been infected, How do I get rid of it without doing a complete wipe??? Got a call from some guy who couldn't speak English without a heavy accent and I am hard of hearing, we went round and round for thirty minutes before I realized he wasn't helping me..offered to removed it for a one time charge and I hung up. TEAM EVENT mean anything???
    Friday, November 7, 2014 8:49 PM

Answers

All replies

  • Hi Johnt001,

    I don't think it is a right forum as your problem is not related to Identity Management at all.

    Maybe someone could help you, but you haven't specified any details - do you have any information what is the name of infected software? Do you see its name or something provided?


    If you found my post helpful, please give it a Helpful vote. If it answered your question, remember to mark it as an Answer.

    Sunday, November 9, 2014 3:09 PM
  • I have been infected, How do I get rid of it without doing a complete wipe??? Got a call from some guy who couldn't speak English without a heavy accent and I am hard of hearing, we went round and round for thirty minutes before I realized he wasn't helping me..offered to removed it for a one time charge and I hung up. TEAM EVENT mean anything???

          Please review: Is that call from Microsoft a scam?

    Carey Frisch

    Monday, November 10, 2014 7:40 AM
    Answerer
  • They'll help you over here.

    http://answers.microsoft.com/en-us/protect

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Monday, November 10, 2014 10:33 AM
    Moderator