locked
windows 7 HP 64 bit no longer genuine after BIOS update... helps.. RRS feed

  • Question

  • hello

    im using asus a4sjk laptop, unfortunately, before i updated my bios, my windows 7 already activated and genuine, after i flashed my new BIOS update, my windows 7 no longer genuine, and i also retype my key from below of my laptop but it show my key is not valid...im also calling using phone system, but she said my key is used more than once..maybe from my last input key... then i found this forum

     

    here some logs... thanks in advance

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-J8TXB-4F972-6M2MR
    Windows Product Key Hash: 65LBALADIArb6gjYJ0+p9JczaP4=
    Windows Product ID: 00359-OEM-9739365-98601
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {C9561947-A811-45CD-8456-F6C928E4DB31}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.100226-1909
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\User\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{C9561947-A811-45CD-8456-F6C928E4DB31}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-6M2MR</PKey><PID>00359-OEM-9739365-98601</PID><PIDType>8</PIDType><SID>S-1-5-21-2459592528-152836723-1109833702</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.</Manufacturer><Model>K42JK</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>212</Version><SMBIOSVersion major="2" minor="6"/><Date>20100716000000.000000+000</Date></BIOS><HWID>38BA3607018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Malay Peninsula Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>94436407C3F2586</Val><Hash>Nh+O7p+E5Ha5+8Lxn9JfFULj9GM=</Hash><Pid>89388-707-9845457-65822</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 6a7d5d8a-92af-4e6a-af4b-8fddaec800e5
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00194-393-698601-02-1033-7600.0000-2152010
    Installation ID: 091614157256979683094173164532928525543371145835500742
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 6M2MR
    License Status: Notification
    Notification Reason: 0xC004F009 (grace time expired).
    Remaining Windows rearm count: 2
    Trusted time: 03-Aug-2010 3:05:06 AM | ASUS

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C532
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 8:3:2010 02:56
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAQABAAEAAAACAAAAAgABAAEA6GGKrPZ7ACk8icySmoiMKSzTyKxcXQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            _ASUS_        _ASUS_
      FACP            _ASUS_        _ASUS_
      HPET            _ASUS_        _ASUS_
      MCFG            _ASUS_        _ASUS_
      ECDT            _ASUS_        _ASUS_
      SSDT            PmRef        Nvga
      SSDT            PmRef        Nvga

     

    Monday, August 2, 2010 7:12 PM

Answers

  • Hello pirates_killer,

      I do not know what that Activation Rep was talking about. Please try Activation by Phone again.  I have looked up this Product key, it is a Valid and Genuine key that has not been activated yet.

    Thank you,


    Darin MS
    Monday, August 2, 2010 10:28 PM
  •  
    Proceed as Darin stated in his post for your operating system.
     
    I do see another issue related to Office however
     
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
     
    in that your Volume Licensed Office Enterprise has an invalid key.  If you are part of a business establishment that has a volume license for Office Enterprise you need to contact your IT department in reference to that issue.
     
    If this product was purchased as a private individual from a company, especially through an online retailer like eBay auction site, Amazon Marketplace or any other auction type sites then you have a counterfeit copy. The license key for this volume licensed product is probably created with a key generator program and will not pass activation.  You need to contact the seller and demand a full refund of the price, then submit the person to www.microsoft.com/piracy.</F ONT>
     
    You can also go to h ttp://social.microsoft.com/Forums/en-US/genuineoffice/threads an d read all the forum sticky notes and announcements to help you get genuine.
     
    If you have any further questions about the Office product installed then you should post to the Office forum shown above.
    Tuesday, August 3, 2010 2:28 AM

All replies

  • Hello pirates_killer,

      I do not know what that Activation Rep was talking about. Please try Activation by Phone again.  I have looked up this Product key, it is a Valid and Genuine key that has not been activated yet.

    Thank you,


    Darin MS
    Monday, August 2, 2010 10:28 PM
  •  
    Proceed as Darin stated in his post for your operating system.
     
    I do see another issue related to Office however
     
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
     
    in that your Volume Licensed Office Enterprise has an invalid key.  If you are part of a business establishment that has a volume license for Office Enterprise you need to contact your IT department in reference to that issue.
     
    If this product was purchased as a private individual from a company, especially through an online retailer like eBay auction site, Amazon Marketplace or any other auction type sites then you have a counterfeit copy. The license key for this volume licensed product is probably created with a key generator program and will not pass activation.  You need to contact the seller and demand a full refund of the price, then submit the person to www.microsoft.com/piracy.</F ONT>
     
    You can also go to h ttp://social.microsoft.com/Forums/en-US/genuineoffice/threads an d read all the forum sticky notes and announcements to help you get genuine.
     
    If you have any further questions about the Office product installed then you should post to the Office forum shown above.
    Tuesday, August 3, 2010 2:28 AM