please help! bootloop! RRS feed

  • Question

  • i have a windows 8 pc, which is currently stuck in a bootloop.

    Its a HP laptop: HP Pavillion TS 14 Notebook PC

    it runs on windows 8 pro with media centre, and has a inter core i5 processor.

    this is what happens:

    I start the computer, it shows me the hp logo. then, it starts the loading animation, which automatically gets stuck and then comes a blue screen with a sad smiley face :-( saying that your pc ran into an error and will restart. When it restarts, it shows the HP logo AND this time, with the words "Preparing Automatic Repair" below . then it loads, gets stuck and shows the blue screen again.

    at last when the computer restarts, the process begins again.

    i cant do anything with it. cannot access BIOS menu or anything.

    also SHIFT + F8 or just F8 doesn't work.

    also, i cant go to windows recovery. at startup, when i press the F11 key to go to windows recovery mode, it shows the words "please wait", the loading animation happens and gets stuck and then the pc shows me the blue screen again. and then the loop i mentioned above starts.

    Please help!!!!!

    • Edited by M72h Tuesday, March 31, 2015 11:28 AM
    Tuesday, March 31, 2015 11:28 AM