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Music on hold wav format RRS feed

  • Question

  • Hi Everybody!

    Does someone of you know the right format tu use with RGS ? I found only information it has to be a wav file, but trying to use one ended with error:

    Failure
    Cannot upload this file.
      Upload of the recorded file failed. Unsupported format, must be a .wav file.
      Try another file or Close window
    I suppose the file should meet some requirements like sampling or length but I couldn't find such information.

    Regards,
    Ernest
    Thursday, June 25, 2009 11:00 AM

Answers

  • Ernest,

    Here are the WAV file format requirements for OCS R2:

    * 8-bit or 16-bit file
    * Linear pulse code modulation (LPCM), A-Law, or mu-Law format
    * Mono or Stereo
    * 4 MB or less in file size

    Also, the official documentation for Exchange UM states the following:
    * Linear PCM (16 bit/sample), 8 kilohertz (kHz)


    Jeff Schertz, PointBridge | MVP | MCITP: Enterprise Messaging | MCTS: OCS
    Wednesday, July 1, 2009 6:56 PM
    Moderator

All replies

  • Ernest,

    Here are the WAV file format requirements for OCS R2:

    * 8-bit or 16-bit file
    * Linear pulse code modulation (LPCM), A-Law, or mu-Law format
    * Mono or Stereo
    * 4 MB or less in file size

    Also, the official documentation for Exchange UM states the following:
    * Linear PCM (16 bit/sample), 8 kilohertz (kHz)


    Jeff Schertz, PointBridge | MVP | MCITP: Enterprise Messaging | MCTS: OCS
    Wednesday, July 1, 2009 6:56 PM
    Moderator
  • Thank you Jeff,

    This is exactly what I was looking for.

    BTW Sorry for not answering so long, I'm a new user here and I didn't get email alert.

    Thursday, July 16, 2009 10:57 PM