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Windows 7 is not Genuine <- Probably a leaked key

Question
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A friend of mine just had her personal Dell Latitude D820 laptop report not genuine.
Checked BIOS date, ok. Checked OEM match, seems ok. Noticed that the WAT files were all mismatched. Did a sfc /scannow
I've read this site throughly, had her run the MGADiag, and I believe the problem comes from the fact that "a coworker tried to help and gave her a key to enter". The key on the bottom of the laptop is for XP. Searching Google... sorry... Bing (tm) to find the new key listed on 93,000 sites. If she used to have a legitimate key, it is no longer and there is no record of what the correct key was. Also see a link to "Keyfinder" on the desktop. (sigh, "helpful" people can be such a pain sometimes)
Its a used laptop, so no official support. If I am correct about the now bunk key, is the best way for her to fix her laptop to buy a full version and change the key via right-click my computer etc...? Or should she reinstall the whole OS? Either way, she needs to beat the 'helpful' person over the head with a brick.
Diagnostic Report (1.9.0027.0):
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Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
Windows Product ID: 00371-OEM-8992671-00004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {B5E8DE6B-F742-4B48-9295-48FEC73B7ADA}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7600.win7_gdr.110408-1633
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B5E8DE6B-F742-4B48-9295-48FEC73B7ADA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7TP9F</PKey><PID>00371-OEM-8992671-00004</PID><PIDType>2</PIDType><SID>S-1-5-21-914892262-3414498184-1692745946</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D820 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="4"/><Date>20100127000000.000000+000</Date></BIOS><HWID>13BB3607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M07 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>C0A25836FDBE5AC</Val><Hash>FmDbcrRY1pTOcrz4ZUZRHhpUuc0=</Hash><Pid>89388-726-2958074-65972</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:10:2011 15:30
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAAABAAAAAwABAAEAJJTym2Vy6k7+96bSXKYaWvlIehwsbiqFOEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL M07
FACP DELL M07
HPET DELL M07
MCFG DELL M07
ASF! DELL M07
TCPA DELL M07
SLIC DELL M07
SSDT PmRef CpuPm
Tuesday, May 17, 2011 11:27 PM
Answers
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The only way you are going to fix this issue is to reformat the hard drive and reinstall the original Windows XP operating system using a Dell Windows XP Reinstallation CD (How to Request Dell Backup Discs)
or
purchase a genuine "Full Version" Windows 7 edition and perform a "clean install". Genuine editions of Windows 7 are available from the Microsoft Store.
Carey Frisch- Marked as answer by Darin Smith MS Wednesday, May 18, 2011 10:23 PM
Wednesday, May 18, 2011 12:14 AMModerator -
"rstimson" wrote in message news:8ab8b87e-c01f-42c3-8754-4d754fd0c475...
Forgot to mention that the sfc /scannow only fixed:
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100The WAT files were still bad after reboot.
The installation of Windows is non-genuine - the above file errors are typical of a system that has used RemoveWAT to circumvent the activation requirements.As Carey says, the cheapest solution is to reinstall Windows XP.If your friend wants to keep Windows 7 on the system then she'd have to purchase a Full Retail Win 7 Pro pack - and should ideally still do a clean install, as there's no telling what else may have been installed along with the counterfeit Windows.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Wednesday, May 18, 2011 10:23 PM
Wednesday, May 18, 2011 6:48 AMModerator
All replies
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Forgot to mention that the sfc /scannow only fixed:
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100The WAT files were still bad after reboot.
Tuesday, May 17, 2011 11:33 PM -
The only way you are going to fix this issue is to reformat the hard drive and reinstall the original Windows XP operating system using a Dell Windows XP Reinstallation CD (How to Request Dell Backup Discs)
or
purchase a genuine "Full Version" Windows 7 edition and perform a "clean install". Genuine editions of Windows 7 are available from the Microsoft Store.
Carey Frisch- Marked as answer by Darin Smith MS Wednesday, May 18, 2011 10:23 PM
Wednesday, May 18, 2011 12:14 AMModerator -
A key from a coworker would be a problem requiring purchase of a retail license. However, the error is
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
and some file mismatches indicating possible corruptions or a need for validation.
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100Noel can comment better than I on this kind of issue. Hold off until he does.
Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.Wednesday, May 18, 2011 12:23 AMAnswerer -
"rstimson" wrote in message news:8ab8b87e-c01f-42c3-8754-4d754fd0c475...
Forgot to mention that the sfc /scannow only fixed:
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100The WAT files were still bad after reboot.
The installation of Windows is non-genuine - the above file errors are typical of a system that has used RemoveWAT to circumvent the activation requirements.As Carey says, the cheapest solution is to reinstall Windows XP.If your friend wants to keep Windows 7 on the system then she'd have to purchase a Full Retail Win 7 Pro pack - and should ideally still do a clean install, as there's no telling what else may have been installed along with the counterfeit Windows.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Wednesday, May 18, 2011 10:23 PM
Wednesday, May 18, 2011 6:48 AMModerator