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Validation problems RRS feed

  • Question

  • I am unable to unstall all updates.  I followed some troubleshooting steps found in technet.  The 100 or so updates have downloaded but will not install.  I also still don't see the validation tool listed under unstalled updates.  Please advise.

     

    Thanks,

     

    Diagnostic Report (1.7.0069.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-D7F4K-62KRP-H7CFY
    Windows Product Key Hash: CnLTMwqAnbqdcW0qII52EvFQpZs=
    Windows Product ID: 55274-640-1311483-23746
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {36478311-9657-49C0-9BBC-E218D9641027}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.28.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-171-1

    Browser Data-->
    Proxy settings: 10.16.48.1:8080
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{36478311-9657-49C0-9BBC-E218D9641027}</UGUID><Version>1.7.0069.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-H7CFY</PKey><PID>55274-640-1311483-23746</PID><PIDType>1</PIDType><SID>S-1-5-21-448539723-1303643608-839522115</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Latitude D610                   </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="3"/><Date>20051002000000.000000+000</Date></BIOS><HWID>7E583107018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SA Western Standard Time(GMT-04:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>99529F57A54CECC</Val><Hash>gSlReyxpq0V8rhb0262DR6tbmAk=</Hash><Pid>89388-870-0495604-65664</Pid><PidType>8</PidType></Product><Product GUID="{91120000-003B-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Project Professional 2007</Name><Ver>12</Ver><Val>8D2CF6AF7A7D6CC</Val><Hash>u/xLmz+7dIBZXSHmoJpDaBc1v1k=</Hash><Pid>84889-870-0586493-63573</Pid><PidType>8</PidType></Product><Product GUID="{91120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>69A70981685C6CC</Val><Hash>+cwHly6LMJfX3YwP4Ztov+wyK4s=</Hash><Pid>84890-870-0586484-63760</Pid><PidType>8</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Wednesday, April 2, 2008 12:12 PM

Answers

  •  

    Your problem can be corrected by re-registering the various dll files that Windows Update requires to run.

    To do this click on the “Start” button then “Run” and enter the following command into the “Run” dialog box

    (be sure to press the Enter key on your keyboard after each entry)

    · regsvr32 wuapi.dll

    You should then receive a message to say it was successful. The above process then needs to be done for each of the following commands:

    · regsvr32 wups.dll

    · regsvr32 wuaueng.dll

    · regsvr32 wucltui.dll

    · regsvr32 atl.dll

    · regsvr32 msxml3.dll

     

    Afterward, please restart your computer.


     

    Wednesday, April 2, 2008 2:39 PM
    Moderator