Sign in
Microsoft.com
 
Microsoft
 
 
 

locked
Live OneCare installation activation code RRS feed

 > 

  • Question

  • Question
    Sign in to vote
    0
    Sign in to vote
    Purchase a retail version at Staples.  I needed to open the box, cut the UPC and send in for a rebate.  I kept what I thought I needed; the "getting Started" booklet and the multicolor label from the top of the box.  I discarded the rest of the contents.  Few days later, loading the OneCare, it asks for the activation code.  The multicolor label does not have anything that looks like a 12 or 25 digit code.  What can I do?

    Monday, March 2, 2009 3:23 AM

Answers

  • Question
    Sign in to vote
    0
    Sign in to vote
    Unfortunately, if you disposed of the retail CD case, you have disposed of the key you need to activate the subscription with. It is located on a yellow/orange sticker on the back of the CD tray.
    -steve
    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Monday, March 2, 2009 4:16 AM
    Moderator