Sign in

Microsoft.com

Microsoft

Remove From My Forums

Removing WOC from External Hard Drive

Question
0

Sign in to vote
I am unable to delete WOC file from my external hard drive. (I have successfuly removed WOC from my computer's hard drive)

I get an error message: Cannot delete DO_NOT_DELETE.globalCatalog:Access is denied.

I have tried stripping the permission from the folder on the external hard drive, as well as run WOC removal program from the START menu.

I have XP home edition.

Thanks
- Moved by Stephen BootsMVP, Moderator Thursday, August 26, 2010 1:35 PM (From:Windows Live OneCare General)
Monday, December 17, 2007 2:34 AM

Answers

0

Sign in to vote

See this post - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1698096&SiteID=2
for how to remove the OneCare backup folder and files from your external drive.

-steve

Tuesday, December 18, 2007 1:41 AM

Moderator

All replies

0

Sign in to vote

Hi Geo

Try disconnecting the hard drive and then plug it back in and reformat it to see if that works. Before yo do that use the clean-up tool http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2 to see if that will clean it out and if all that does not work get in touch with support found through here

http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

chuck

Monday, December 17, 2007 7:01 PM
0

Sign in to vote

See this post - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1698096&SiteID=2
for how to remove the OneCare backup folder and files from your external drive.

-steve

Tuesday, December 18, 2007 1:41 AM

Moderator
0

Sign in to vote

I have followed these instrucitons and still no luck. On top of that, Now it tells me that i cannot even access the folders when i try to open them.

Wednesday, August 25, 2010 1:15 PM