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  • Question

  • I have had
    the same laptop with window ultimate for over 3 years. about 3 months ago I had
    the motherboard in my laptop replaced. a couple of days ago this thing has
    popped up saying that my copy of windows is not genuine. Is there a problem
    because I had my computer repaired and how do I get this corrected? My
    diagnostic code is below.<o:p></o:p>

    Thanks<o:p></o:p>

    Diagnostic
    Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data--><o:p></o:p>

    Validation
    Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-YG69F-9M66D-PMJBM

    Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=

    Windows Product ID: 00426-OEM-8992662-00497

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.001

    ID: {FDE48E68-0152-4CBA-A031-B776D720FE88}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.120830-0333

    TTS Error:

    Validation Diagnostic:

    Resolution Status: N/A<o:p></o:p>

    Vista WgaER
    Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002<o:p></o:p>

    Windows XP
    Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002<o:p></o:p>

    OGA
    Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002<o:p></o:p>

    OGA
    Data-->

    Office Status: 100 Genuine

    Microsoft Office SharePoint Designer 2007 - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics:
    B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3<o:p></o:p>

    Browser
    Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Dale\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed<o:p></o:p>

    File Scan
    Data--><o:p></o:p>

    Other
    data-->

    Office Details:
    <GenuineResults><MachineData><UGUID>{FDE48E68-0152-4CBA-A031-B776D720FE88}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PMJBM</PKey><PID>00426-OEM-8992662-00497</PID><PIDType>2</PIDType><SID>S-1-5-21-529884064-4226267525-3157086570</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP
    Pavilion dv9700 Notebook PC
    </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.5A
    </Version><SMBIOSVersion major="2"
    minor="4"/><Date>20100322000000.000000+000</Date></BIOS><HWID>7CF53F07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
    Standard
    Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product
    GUID="{90120000-0017-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft
    Office SharePoint Designer 2007</Name><Ver>12</Ver><Val>BC1F9C0EFD8C580</Val><Hash>IZci4eEnvIopCJGPznem4WFgFY4=</Hash><Pid>89394-704-4560015-63832</Pid><PidType>14</PidType></Product></Products><Applications><App
    Id="17" Version="12"
    Result="100"/></Applications></Office></Software></GenuineResults>
    <o:p></o:p>

    Spsys.log
    Content: 0x80070002<o:p></o:p>

    Licensing
    Data-->

    Software licensing service version: 6.1.7601.17514<o:p></o:p>

    Name:
    Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00178-926-600497-02-1033-7600.0000-0692010

    Installation ID: 005192716541645111240532236310722925077102217351427151

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: PMJBM

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 4

    Trusted time: 12/29/2012 11:34:47 AM<o:p></o:p>

    Windows
    Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 12:26:2012 14:31

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:<o:p></o:p>



    HWID Data-->

    HWID Hash Current: OgAAAAEABwABAAEAAAABAAAAAwABAAEA6GFY+2DukiQ8XkaDBgzWdXB6LKO6OTa0VCYcdhJj8nFGyg==<o:p></o:p>

    OEM
    Activation 1.0 Data-->

    N/A<o:p></o:p>

    OEM
    Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information:

    ACPI Table Name OEMID Value OEMTableID Value

    APIC HP 30CB

    FACP HP 30CC

    HPET HP 30CB

    BOOT HP 30CB

    MCFG HP 30CB

    TMOR HP 30CC

    SLIC HPQOEM SLIC-MPC

    SSDT HP 30CB

    SSDT HP 30CB

    SSDT HP 30CB

    SSDT HP 30CB <o:p></o:p>


    Saturday, December 29, 2012 5:02 PM

Answers

  • the product key in use is the blacklisted Lenovo OEM SLP key. This key was blacklisted before windows 7 was released and has never been sold.

    for what version and edition of windows is on your COA?

    Saturday, December 29, 2012 11:06 PM
    Answerer