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CRM Outlook Client - Set regarding throws an error RRS feed

  • Question

  • When I switch from the Account entity to other entities in the Set Regarding (Look Up Record) I get an error:

    An error has occurred. Try this action again. If the problem continues, check the Microsoft Dynamics CRM Community for solutions or contact your organization's Microsoft Dynamics CRM Administrator. Finally, you can contact Microsoft Support.

    It´s in a CRM 2011 UR 18 environment + Outlook 2010/2013. This error happens to all users even though I tried given a test user a system admin privileges.

    The script error I get is this:
       <Message>Unable to get property 'Success' of undefined or null reference</Message>
       <Line>670</Line>
       <URL>/_controls/lookup/lookupinfo.aspx?LookupStyle=single&browse=0&enableRemoveBtn=1&objecttypes=1%2c2%2c3%2c112%2c1010%2c4402%2c10000%2c10014</URL>
       <PageURL>/_controls/lookup/lookupinfo.aspx?LookupStyle=single&browse=0&enableRemoveBtn=1&objecttypes=1%2c2%2c3%2c112%2c1010%2c4402%2c10000%2c10014</PageURL>
       <Function>anonymousr:Unabletogetproperty'Success'ofundefinedornullreference</Function>
       <CallStack>
        <Function>anonymousr:Unabletogetproperty'Success'ofundefinedornullreference</Function>
       </CallStack>

    I´ve tried trace logs on the server without much help + Diagnostics for Outlook give similar results as the script error above.

    Has anybody encountered this error before or similar?

    Regards,
    Ragnar


    • Edited by Raggoz Friday, January 16, 2015 11:03 AM
    Friday, January 16, 2015 11:03 AM