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Banned user request for re-instatement

    Question

  • I have a request for a banned user to be re-instated but I don't know whether or not this is the correct place to post it

    Note that this is not a Live ID problem - login is OK but access to the forums is banned.  Live account support does not seem to be able to deal with this.

    I have examined the user's posting history and I cannot see anything that could justify a ban. There is no indication that the account has been hacked.  The history goes back 4 years and there are more than 70,000 points accumulated. I am told that there has been no warning or cautions in that time.  There is a theory that it might be a mistake, given that user reported advertising as abusive and the post was removed - perhaps the wrong account got banned.

    I am posting responses in their old threads at the moment, but that is cumbersome and time consuming, and delays the response.

    This is where I checked the activity: http://social.msdn.microsoft.com/Profile/acamar/activity

    I would be grateful for any advice as to where I can send them to get the ban reviewed or reversed.

    Friday, September 13, 2013 2:41 AM

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