locked
Office 03 not genuine notice RRS feed

  • Question

  • I get the MS Office not genuine notice. I bought my PC with Windows and Ofc 03 from an established computer store in 2005. I have the software with product keys on the disc cases. The product key for office is: GWH28-DGCMP-P6RC4-J4MT-3HFDY. MS updates have always occureed automatically in the past.

    How do I get rid of the not genuine notice?

    Here is the diagnostic rpt:

     

    Diagnostic Report (1.9.0011.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Genuine

    Validation Code: 0

     

    Cached Validation Code: N/A

    Windows Product Key: *****-*****-4X3VD-B3K8T-4TRK6

    Windows Product Key Hash: pHut7sCxvpX7P3nRONtJZ2Lxrzs=

    Windows Product ID: 55274-640-0513903-23143

    Windows Product ID Type: 1

    Windows License Type: Volume

    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    ID: {4B02368C-EBEC-4936-99F9-47183B9DA388}(3)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: Registered, 1.9.40.0

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic: 025D1FF3-230-1

    Resolution Status: N/A

     

    WgaER Data-->

    ThreatID(s): N/A

    Version: N/A

     

    WGA Notifications Data-->

    Cached Result: 0

    File Exists: Yes

    Version: 1.9.40.0

    WgaTray.exe Signed By: Microsoft

    WgaLogon.dll Signed By: Microsoft

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 114 Blocked VLK 2

    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-230-1

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{4B02368C-EBEC-4936-99F9-47183B9DA388}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4TRK6</PKey><PID>55274-640-0513903-23143</PID><PIDType>1</PIDType><SID>S-1-5-21-606747145-1425521274-839522115</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>D945GTP_</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>NT94510J.86A.0980.2005.0509.1536</Version><SMBIOSVersion major="2" minor="3"/><Date>20050509000000.000000+000</Date></BIOS><HWID>E68E3E7F0184E06C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57740</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

     

    Licensing Data-->

    N/A

     

    HWID Data-->

    N/A

     

    OEM Activation 1.0 Data-->

    BIOS string matches: no

    Marker string from BIOS: N/A

    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

     

    OEM Activation 2.0 Data-->

    N/A

     

     

    Monday, January 25, 2010 8:11 PM

Answers

  • Hello VA22655,

    Here is a snippet of your mgadiag report:

    OGA Data-->

    Office Status: 114 Blocked VLK 2

    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-230-1


    Your computer currently has a nongenuine Volume Licensing installation of Office Professional 2003.  The Office product key you posted is one of the two most pirated Microsoft software product keys ever.  The product key has been blocked from further use by Microsoft.

    If you look at the part of the report that applies to Windows, we can see that your Windows XP Pro installation is also a Volume Licensing installation:

    WGA Data-->

    Validation Status: Genuine

    Validation Code: 0

     

    Cached Validation Code: N/A

    Windows Product Key: *****-*****-4X3VD-B3K8T-4TRK6

    Windows Product Key Hash: pHut7sCxvpX7P3nRONtJZ2Lxrzs=

    Windows Product ID: 55274-640-0513903-23143

    Windows Product ID Type: 1

    Windows License Type: Volume

    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    ID: {4B02368C-EBEC-4936-99F9-47183B9DA388}(3)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: Registered, 1.9.40.0

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic: 025D1FF3-230-1

    Resolution Status: N/A


    Did the computer seller provide you with genuine Microsoft hologrammed installation discs for both your Windows and Office programs, and did the seller provide you with genuine Microsoft Certificates of Authenticity for both Windows and Office?

    If not, it is a pretty safe to conclude that your seller engaged in a form of software piracy known as "hard disk loading" where they sell you a computer and install lots of software including Windows and Office, but they do not give you any proof of license, Certificates of Authenticity, or genuine installation CDs.

    Please follow the prompts you are seeing to participate in the Genuine Office Offer.

    Since your installation of Windows is a nongenuine use, be prepared for the possibility that it will be identified as such by Windows Genuine Advantage, at which time you will be notified that it is nongenuine software.  At that time, you will be able to participate in the Windows Genuine Offer, too.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Thursday, January 28, 2010 8:57 PM
    Wednesday, January 27, 2010 6:11 AM

All replies

  • I am getting the same thing. It first popped up on my desktop yesterday and just a minute ago it popped up on my laptop. I purchased my software a few years ago and have the product key and everything. Why is this happening?
    Tuesday, January 26, 2010 5:14 AM
  • Hello VA22655,

    Here is a snippet of your mgadiag report:

    OGA Data-->

    Office Status: 114 Blocked VLK 2

    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 025D1FF3-230-1


    Your computer currently has a nongenuine Volume Licensing installation of Office Professional 2003.  The Office product key you posted is one of the two most pirated Microsoft software product keys ever.  The product key has been blocked from further use by Microsoft.

    If you look at the part of the report that applies to Windows, we can see that your Windows XP Pro installation is also a Volume Licensing installation:

    WGA Data-->

    Validation Status: Genuine

    Validation Code: 0

     

    Cached Validation Code: N/A

    Windows Product Key: *****-*****-4X3VD-B3K8T-4TRK6

    Windows Product Key Hash: pHut7sCxvpX7P3nRONtJZ2Lxrzs=

    Windows Product ID: 55274-640-0513903-23143

    Windows Product ID Type: 1

    Windows License Type: Volume

    Windows OS version: 5.1.2600.2.00010100.3.0.pro

    ID: {4B02368C-EBEC-4936-99F9-47183B9DA388}(3)

    Is Admin: Yes

    TestCab: 0x0

    WGA Version: Registered, 1.9.40.0

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic: 025D1FF3-230-1

    Resolution Status: N/A


    Did the computer seller provide you with genuine Microsoft hologrammed installation discs for both your Windows and Office programs, and did the seller provide you with genuine Microsoft Certificates of Authenticity for both Windows and Office?

    If not, it is a pretty safe to conclude that your seller engaged in a form of software piracy known as "hard disk loading" where they sell you a computer and install lots of software including Windows and Office, but they do not give you any proof of license, Certificates of Authenticity, or genuine installation CDs.

    Please follow the prompts you are seeing to participate in the Genuine Office Offer.

    Since your installation of Windows is a nongenuine use, be prepared for the possibility that it will be identified as such by Windows Genuine Advantage, at which time you will be notified that it is nongenuine software.  At that time, you will be able to participate in the Windows Genuine Offer, too.


    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Thursday, January 28, 2010 8:57 PM
    Wednesday, January 27, 2010 6:11 AM
  • Thank you for your prompt reply!

    No, I don’t have hologrammed discs or Certificates of Authenticity. I didn’t even know I was supposed to get them. I trusted the business where I bought my PC in 2005.

     

    I’m not sure if my PC will support installing Office 07 and Windows. Is there a way to find out?

     

    Since it is 6 years old, perhaps I should buy a new PC with [hopefully] genuine software. I know now to ask for the hologrammed installation discs and Certificates.

      Is there a forum on best places to buy computers?

    Wednesday, January 27, 2010 4:51 PM
  • Hello VA 22655,

    Your computer should already meet the requirements for running Windows XP.

    Requirements for Vista:  http://www.microsoft.com/windows/windows-vista/get/system-requirements.aspx

    Requirements for Win7:  http://windows.microsoft.com/systemrequirements

    Requirements for Office 2007:  http://office.microsoft.com/en-us/help/HA101668651033.aspx


    Whether or not your money would be best spent on a new computer or genuine-izing your existing computer is something that you will have to decide for yourself based on your budget and the way you use your computer.

    I would suggest any of the general Windows help forums for more advice.  Here's s partial list:  http://www.google.com/search?q=windows+help+forums&rls=com.microsoft:en-us:IE-SearchBox&ie=UTF-8&oe=UTF-8&sourceid=ie7&rlz=1I7SUNA
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Wednesday, January 27, 2010 7:44 PM