Password ans user name problems... RRS feed

  • Question

  • My user name was Dean Plaia, password was <redacted>. It mysteriously changed to user Austin Johnson, with the same password I used for Dean Plaia

    How do I get it back to Dean Plaia, with my password ?

    Sunday, May 7, 2017 9:03 PM


All replies

  • If you're asking about an issue with windows then I'd try them over here.




    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Sunday, May 7, 2017 9:05 PM
  • Hi Dean Plaia,

    If your computer has not been used by others, user account should not be created or modified.

    Could you insert a screen shot of "Users" folder in Windows/File Explorer, or share it via cloud storage such as OneDrive, Dropbox, etc?
      Here's my sample.

    If a folder related to "Dean Plaia" or your Microsoft Account cannot be seen in Users folder, create a new account (named Dean Plaia) and remove the account of Austin Johnson.
    • Edited by Ashidacchi Monday, May 8, 2017 1:27 AM typo
    Monday, May 8, 2017 1:25 AM
  • Hello,

    Wherever you used that password, it's now compromised.

    I'd change it ASAP.


    Monday, May 8, 2017 9:51 PM
  • I agree with Just Karl. Also run antivirus software.

    Is it your work computer? If yes, notify your IT Admin immediately.

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    Monday, May 8, 2017 9:55 PM