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  • Question

  • How much does it Cost to Renewel ? I think this is Renewel #2 I first got Live OneCare In Bata.I am on SSD The young people don:t Have a clue what that is.Do you have a Phone # were I can call about this . I hope I can get a little Help . 

     

                                                                         Thanks Lenny

    Tuesday, March 4, 2008 4:32 PM

Answers

  • Hello, Lenny.

    If you renew with a credit card, it will be at the full retail price for your locale. In the US this is $49.95.

    You can renew with a retail product key if you pick up OneCare at retail, often cheaper than the full retail price.

    Go to http://billing.microsoft.com and sign in with your subscription LiveID. (Open OneCare and click help/about to view the subscription LiveID)

    Select the OneCare subscription and click on the renew link.

    Choose the option to renew with a prepaid PIN or token which is the retail product key.

    Enter the 25 character key and proceed.

    It can take up to 24 hours for the subscription status to be updated in OneCare.

     

    -steve

    Friday, March 7, 2008 8:30 PM
    Moderator