locked
genuine windows 7 ultimate issue RRS feed

  • Question

  • hello,

    i have purchased this dell inspiron laptop a month back and i had recieved a genuine copy of windows seven ultimate..but since two days its showing me that my windows is not genuine n needs to get activated...please help.. below i am pasting my diagnostic report...

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4ab

    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27

    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=

    Windows Product ID: 00426-OEM-8992662-00400

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.001

    ID: {858CF3AE-F5C4-4AF6-B309-4877038BA2AC}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 103 Blocked VLK

    Microsoft Office Enterprise 2007 - 103 Blocked VLK

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{858CF3AE-F5C4-4AF6-B309-4877038BA2AC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-202010058-1533775757-3192263214</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron N5110</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="6"/><Date>20110418000000.000000+000</Date></BIOS><HWID>F0A43707018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65233</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00178-926-600400-02-1033-7600.0000-1412011

    Installation ID: 021501025965247346838311929862659340805604776236652314

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: P4K27

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 4

    Trusted time: 10/8/2011 7:11:48 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4AB

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 10:2:2011 17:07

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: MgAAAAEAAgABAAEAAAABAAAABAABAAEA6GF8gbj/KK0GhuKLdHS8xOKBWgoiIsznLnM=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC DELL WN09

      FACP DELL WN09

      HPET DELL WN09

      MCFG DELL WN09

      SSDT TrmRef PtidDevc

      SSDT TrmRef PtidDevc

      SSDT TrmRef PtidDevc

      OSFR DELL   M08    

      SLIC DELL   QA09   

     

     

    Saturday, October 8, 2011 1:45 PM

Answers

  • "ahmed6780" wrote in message news:7fea50f7-53c8-4ea7-a740-892c4569c30e...

    hello,

    i have purchased this dell inspiron laptop a month back and i had recieved a genuine copy of windows seven ultimate..but since two days its showing me that my windows is not genuine n needs to get activated...please help.. below i am pasting my diagnostic report...

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4ab

    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27

    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=

    Windows Product ID: 00426-OEM-8992662-00400

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.001

     

    Other data-->

    SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron N5110</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A05</Version><SMBIOSVersion major="2" minor="6"/><Date>20110418000000.000000+000</Date></BIOS

     

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Partial Product Key: P4K27

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 4

    Trusted time: 10/8/2011 7:11:48 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4AB

     

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

     
     
    For what version and edition of Windows is this computer licensed, *according to the COA sticker on the case*??
    From where did you receive this ‘genuine copy of windows seven ultimate’?? – and from where did you purchase this machine? It’s certainly recent enough to support Win 7 Ultimate SP1 – but I’m surprised that the Ultimate here is a version which was originally installed as the RTM version and upgraded to SP1 after install. Dell are usually up-to-date with their versioning on OEM installs.
     
    The WAT system has discovered a hacker’s Loader program present, and until that is removed, even if the install is genuine, it will continue to result in a non-genuine status.
    Unfortunately, there is no way to know which particular Hack is installed from the report, so you’ll either have to reinstall Windows using the manufacturer’s recovery disks, or do some research yourself.
     
    Note that installing a Loader also brings risks on malware infection – with the result that the system can no longer be ‘trusted’, and a reformat/reinstall is recommended.
     
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, October 11, 2011 9:09 PM
    Saturday, October 8, 2011 2:18 PM
    Moderator