locked
Error logging into Mangement Reporter RRS feed

  • Question

  • The sa user can login fine.  When any other user, even users setup as admin try to launch management report, we get the error The source system provider for the company could not be loaded.  Any ideas?

    Wednesday, November 3, 2010 6:51 PM

All replies

  • I encountered the same issue.  After the initial message of The source system provider for the company could not be loaded, there is a follow up message that states:

    A building block can't be opened without a connection to the source system.  Make sure your company has a valid source system connection and try again.

     

    The Source System is "Microsoft Dynamics GP" for the company.  The company wizard is pointed to the correct GP company/database code. 

    Tuesday, November 16, 2010 9:07 PM
  • After pulling apart the setup and configuration, this came down to security.  To get past this message, please make sure that users:

    1. Use SQL (not windows) authentication to log into Management Reporter
    2. Have access (GP --> User Access) to the company they're trying to access in Management Reporter
    3. Use the same logon credentials, they use to access GP

     

     

    • Proposed as answer by Chris Flood Wednesday, November 17, 2010 10:37 PM
    Wednesday, November 17, 2010 10:37 PM