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Error Report when opening OneCare

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HELP -

I have installed OneCare sucessfulling on one laptop but when I install on my desktop, I can not open the program. When I click on the red "bubble" or tray icon, I imediately get a Send Error Report Box with the message - "Windows Live OneCare has encountered a problem and needs to close. We are sorry for the inconveniene.

I have tried reinstalling several times. HELP.

Monday, September 1, 2008 2:00 PM

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Hello Van, use the install cleanup tool before reinstalling One Care - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2

You might also look at this post to troubleshoot One Care installation issues - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=1588602&SiteID=2

If you are still unable to install One Care successfully please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Monday, September 1, 2008 2:17 PM

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