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Will OneCare Billing Stop Automatically.. After switching to MSE? RRS feed

  • Question

  • When OneCare users complete the sign up process, we're required to provide billing information. Thus, OneCare is supposed to use the information to auto renew annually. However, once prompted at microsoft.com that OneCare would end, I switched to MSE. And I'm wondering if anyone has been billed by Microsoft for a OneCare subscription that is no longer installed on their pc. If so.. what are we supposed to do about it?

    • Moved by Stephen Davies MS Tuesday, February 9, 2010 7:38 PM Billing Question about auto-renewal (From:Microsoft Security Essentials: Getting Started and Upgrading)
    Friday, February 5, 2010 11:30 PM

Answers

  • Since One Care is nearing end of life, subscribers will not be charged for renewal.

    Jim
    Microsoft MVP Consumer Security - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Saturday, February 6, 2010 1:17 AM
    Moderator