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Help required quickly re Windows 7 not a genuine copy RRS feed

  • Question

  • I've looked at some of the responses to questions similar to this but still can't get Windows 7 to work. The worrying thing is that we are travelling around at the moment and the netbook screen is black and McAfee Anti Virus software seems to have stoppped working as well, so we would like to get it fixed asap. We have tried activating by phone - although I'm not sure what this consists of as we have phoned the telephone number and then we get told we have to phone someone else and then someone else who never seems to answer the phone. We've phoned back the original number and three times the phone has been put down on us (not sure why). Is the activating by phone a simple procedure and if so what exactly does it entail?

    Also does anyone know of a way we can make our genuine copy of Windows 7, which has been working for a week, genuine again so that it functions. I'm hoping that if we resolve this then we can get McAfee back - or would we have to reinstall McAfee??

    Many thanks for your help in advance.

    Monday, May 3, 2010 4:51 PM

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