Dear Customer,
I'm very sorry you have a wrong place posted. Your issue was not appears to be a relate "Fix it Center(Mr.Fix it)". So I suggest you post your issue to a correct forum that you can get the right solution soon. Thanks
for your understanding! If you still can't find where are you can posted. Please post you problem to http://answers.microsoft.com.
Here is for general support questions.
If I misunderstood you,please let me know.
Please Mark as Answered
If this is helpful Or Un-Mark as Answered if it is not helpful.
Best Regards,
Yan Jun