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Dell OEM Microsoft Office Software RRS feed

  • Question

  • As far as I understand from everything I have read, it is illegal to install OEM software from a company such as Dell on any computer but the one they shipped with. This is correct, right?

    So, what are the implications when I recieved a system exchange from dell (old system was Dell XPS M1530 new is Dell Studio XPS 16) and they insist that I can install my old pre-installed OEM copy from my M1530 on my new Studio XPS 16, simply because they do not want to pay to send a new OEM copy?
    • Moved by JeniferA Wednesday, March 25, 2009 2:40 PM Office Validation question (Moved from Genuine Benefits to Office Genuine Advantage Validation Issues (Office))
    Tuesday, March 24, 2009 6:30 PM

Answers

  • Paladin,

    Thank you for providing clarification as I was uncertain. Still though please call this number I provided as they should be able to provide you with assistance. We are not subject matter experts on Licensing as we address only WGA issues surrounding Office and Windows.  Take care Paladin.


    Thank you,


    Stephen
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Wednesday, March 25, 2009 6:26 PM
    Wednesday, March 25, 2009 6:26 PM

All replies

  • Hello Paladin,

    Thank you for posting in the Office Genuine Advantage Forums Paladin. Your question is Windows related and not Office related as well as licensing falls outside the support scope for the WGA program. Manufacturers such as Dell use the OEM-SLP installation. Let me provide you with a description.


    1. OEM-SLP: Computers built by large commercial manufacturers that come with Vista Pre-installed come with two (2) Product Keys; SLP and COA Key.  SLP stands for System Locked Pre-install. OEM manufacturer’s add an OEM identifier string to the system BIOS during manufacturing. Windows verifies this identifier during the boot process. In this way the end user will not be required to activate Windows. The OEM SLP Key is geared to work with the special instructions found on that Manufacturer’s computer hardware.  The Product Key is available on the COA sticker and not installed in the computer. For example all DELL OEM SLP Windows Vista systems use a single product key but the COA sticker on the machine contains the unique COA. The key located on the COA sticker should only be used in limited situations and requires telephone activation. Example should you require to reformate the computer the key from the COA sticker would be used. 
    Licensing question should be directed to (800) 426-9400 (select option 4), Monday through Friday, 6:00 A.M> to 5:30 P.M. (PST) to speak directly to a Microsoft licensing specialist.



    Thank you Paladin,


    Stephen




    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Wednesday, March 25, 2009 4:51 PM
    • Unmarked as answer by Paladin732 Wednesday, March 25, 2009 4:59 PM
    Wednesday, March 25, 2009 4:51 PM
  • Thank you steven, however I was referring to Office Professional 2007 OEM, not windows Vista
    Wednesday, March 25, 2009 4:59 PM
  • Paladin,

    Thank you for providing clarification as I was uncertain. Still though please call this number I provided as they should be able to provide you with assistance. We are not subject matter experts on Licensing as we address only WGA issues surrounding Office and Windows.  Take care Paladin.


    Thank you,


    Stephen
    Attention All Forum Users: Please Do Not post your issue in someone else's Thread...Create your own which will help minimize confusion. If any post fixes your issue, please click the "Post was Helpful" button for that post. This will help us showcase the threads that best help our customers. Thank you, Stephen Holm
    • Marked as answer by Stephen Holm Wednesday, March 25, 2009 6:26 PM
    Wednesday, March 25, 2009 6:26 PM