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    I used the homeserver 2011 wizard to setup the web access, it's telling everything should be Ok but I cannot web access (time out failure).

    Any ideas why?

    Ziad

    Monday, January 27, 2014 12:22 PM

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    Has the Wizard succesfully forwarded Ports 80 & 443 to your server?

    Phil P.S. If you find my comment helpful or if it answers your question, please mark it as such.

    • Marked as answer by Jeremy_Wu Monday, February 3, 2014 6:32 PM
    Monday, January 27, 2014 1:55 PM
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    Hi,

    If you access your home server via domain name, please make sure that you register your domain name in Internet.

    More information:

    Remote Web Access Deployment Guide

    http://social.technet.microsoft.com/wiki/contents/articles/6666.remote-web-access-deployment-guide.aspx

    Hope this helps.

    Jeremy Wu

    TechNet Community Support

    • Marked as answer by Jeremy_Wu Monday, February 3, 2014 6:32 PM
    Wednesday, January 29, 2014 9:42 AM
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    Does RWA rely on www.homeserver.com? It appears to be down and as of Monday RWA does not work for me all of a sudden. The wizard keeps on hanging on "Setting up the router..." for hours but nothing happens. It used to work with my ASUS RT-AC66U. No clue what has changed all of a sudden.
    Wednesday, January 29, 2014 3:50 PM
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    Does RWA rely on www.homeserver.com? It appears to be down and as of Monday RWA does not work for me all of a sudden. The wizard keeps on hanging on "Setting up the router..." for hours but nothing happens. It used to work with my ASUS RT-AC66U. No clue what has changed all of a sudden.

    No problems here.

    Phil P.S. If you find my comment helpful or if it answers your question, please mark it as such.

    Wednesday, January 29, 2014 4:44 PM
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    Thanks. And do you use a xxx.homeserver.com address or do you have a real domain name?

    On another note, how _can_ one analyse whatever is the problem when the wizard just does not get past the "Setting up the router..." phase? Is there a log I could check? As it has worked until Monday, WHS seems to have retained some information. Can this be reset or cleared so that it'll start with a clean slate?

    • Edited by Umfriend Wednesday, January 29, 2014 5:20 PM
    • Proposed as answer by StevenSmith5802 Saturday, February 1, 2014 9:34 PM
    Wednesday, January 29, 2014 5:17 PM
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    I ran into a problem with getting my remote web access to work with GoogleFiber network box. I couldn't get it to let me log into My web access page. I worked with google techs 2 hours last night and couldn't get anything done until when I worked trying different things this morning just for grins & giggles I set the port forwarding (on Google's router for my server router IP) to forwarding all or any ports, and BAM!! it worked. I tried to set all the port forwarding to the ones that Microsoft recommended and still couldn't get it to work. I kept getting "Port forwarding is not configured correctly" and "Remote Web Access to your server is blocked" I fixed the first one by hooking the server up to a separate router with a static IP and ran it through the google router, that fixed the 1st one, then the port forwarding thing I mentioned above fix the 2nd one. I hope that helps.

    Steven


    Saturday, February 1, 2014 9:50 PM
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    It might if I understood the significance of what you are saying. Are you saying you instructed your router to forward ports 0 to 65535, both for UDP and TCP, to the static IP you gave your server?

    Why would you have two routers? Are you using one as a switch and/or acess point without DHCP?

    Sunday, February 2, 2014 7:17 PM
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    Thanks. And do you use a xxx.homeserver.com address or do you have a real domain name?

    On another note, how _can_ one analyse whatever is the problem when the wizard just does not get past the "Setting up the router..." phase? Is there a log I could check? As it has worked until Monday, WHS seems to have retained some information. Can this be reset or cleared so that it'll start with a clean slate?

    Having the same exact problem....

    Thursday, February 13, 2014 11:11 PM
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    So on the umpth retry at the time, all of a sudden the ports would be forwarded (I can check this in the web interface of the router) and it worked. For weeks.

    The day before yesterday it went off-line again and now the ports are not forwarded and I am again having the same behaviour. Still no clue how to analyse/debug/identify.

    @SXP, if you find out, please please please let me know...

    Friday, February 28, 2014 8:49 AM
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    If you are using UPnP, then switch it off and manually forward the Ports.

    Phil P.S. If you find my comment helpful or if it answers your question, please mark it as such.

    Friday, February 28, 2014 10:27 AM
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    Thanks. I had tried that without succes. Also, it has worked using UPnP and nothing has been changed by the administrator (me), so I don't see why I should need to do that. I get the feelinf that it is whatever task/program is running on the Server is somehow waiting or failing but, again, I do not see how to diagnose the problem. Any help on that would be very welcome.
    Friday, February 28, 2014 5:26 PM
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    Without success - what does that mean? If you disable UPnP then that takes out the variable that WHS is somehow changing your router settings.

    Phil P.S. If you find my comment helpful or if it answers your question, please mark it as such.

    Saturday, March 1, 2014 1:02 AM
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    Well, I:
    - Disabled UPnp on Router
    - Manually forwarded ports 80 & 443 to Server and checked status in router -> all fine.
    - On Server went to Server Settings -> Remote Web Access (status is now "Unavailable") -> Turn on
    - In Wizard, I checked "Skip router setup, I want to set up my router manually."
    - Pressed Next
    - Says "Setting up website", somethign with certificate and then "Setting up the router..." and continues to hang here.

    So, exact behaviour as when I try and use UPnP, which I _really_ want to do and which _has_ worked.

    Instead of trying this and or that, I'd rather have a way of finding out what the problem is. Any ideas? Given that it can (because it has) worked?


    • Edited by Umfriend Saturday, March 1, 2014 9:02 AM
    Saturday, March 1, 2014 9:02 AM
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    Trying again and again I have found that if I forward ports 80 & 443 manually and then trying to get acces I get a nice WHS webstie saying that "Remote Web Access is turned off". So, I would think that the ports are all fine, it is really the Wizard/Script that is hanging somewhere? Shouldn't there be a way to set up RWA through some command prompt commands?
    Monday, March 3, 2014 6:48 PM