Please, please help. Had new photocopier with network printer in April and it was working very happily until July. If I call the copier installer they will charge me and they advised me to try this. I have tried turning off the OneCare firewall but the printer still does not print. When I go into the printer control panel and click on the OneCAre icon it says it can't be shared because it isn't supported by Windows Live OneCare. If it isn't supported why was it working very happily with OneCare from April until July? i checked the list and it is not on the unsupported printer list.
The Network is working fine, and it is a cable connection. I know there is a connection because I can download the count information.
Hoping someone can wave a magic wand.