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Failed RRS feed

  • Question

  • I was told I failed to meet the req for the windows bonus pack, any one know why?

     

     

    Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Windows Product Key: *****-*****-6P9GC-84HXW-G92KP
    Windows Product Key Hash: 9zBidfR3kfE82ViiJ5WQgRsOVjw=
    Windows Product ID: 89578-015-2567645-71944
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010300.0.0.003
    ID: 1c474ad5-31d6-4eff-9745-29bacd931e62
    Is Admin: No
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 104 Unknown PID
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_77F760FE-150-80070002_7E90FEE8-175-80070002_77F760FE-150-80070002_7E90FEE8-175-80070002_025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002_B4D0AA8B-817-80070057

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>1c474ad5-31d6-4eff-9745-29bacd931e62</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-G92KP</PKey><PID>89578-015-2567645-71944</PID><PIDType>5</PIDType><SID>S-1-5-21-1168658232-3602958725-3467684685</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20050726000000.000000+000</Date></BIOS><HWID>5C303507018400EC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>104</Result><Products><Product GUID="{91120000-0012-0000-0000-0000000FF1CE}"><LegitResult>104</LegitResult><Name>Microsoft Office Standard 2007</Name><Ver>12</Ver><PidType>0</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Tuesday, March 20, 2007 7:41 PM

Answers

  • The BONUS PACK offer is available only for certain eligible genuine Windows Vista and Office 2007 systems in the U.S. The offer must be redeemed in the U.S. It is only valid for Windows Vista Home Premium, Windows Vista Business, Windows Vista Ultimate, Office Professional 2007, and Office Small Business 2007 with one of the part numbers on this page or purchased through one of the PC builders listed on this page: http://promotions.newegg.com/microsoft/bonuspack/FAQ.htm
    Tuesday, March 20, 2007 10:12 PM
    Moderator

All replies

  • The BONUS PACK offer is available only for certain eligible genuine Windows Vista and Office 2007 systems in the U.S. The offer must be redeemed in the U.S. It is only valid for Windows Vista Home Premium, Windows Vista Business, Windows Vista Ultimate, Office Professional 2007, and Office Small Business 2007 with one of the part numbers on this page or purchased through one of the PC builders listed on this page: http://promotions.newegg.com/microsoft/bonuspack/FAQ.htm
    Tuesday, March 20, 2007 10:12 PM
    Moderator
  • Dear Fragtagonal,

    Carey is correct.  It appears that you are running a retail copy of Window Vista. Did you purchase a new machine with Vista preinstalled?  If so, who did you purchase your machine from?

    Thanks,
    Chell

    Wednesday, March 21, 2007 2:31 AM