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Faulty Microsoft Lumia 640 LTE? RRS feed

  • Question

  • I have got a Microsoft Lumia 640 LTE phone which maybe faulty.

    This is what is going on with it.

    1-When it is in the dark the screen should dull down (prevent brightness) which it doesnt.

    2-When a text comes through the screen does not light up which it should.

    3-Also when I make a call and press on who I want to call, the screen goes off so I have to press the side button twice to get the screen back on.

    4-I have set the glance screen to always on but sometimes it goes off.

    I have sent it away to be repaired and they said that they have fixed the issue but they havent.

    Just wondering is. is my phone faulty and what is wrong with it if it is faulty? Thank you.

    Wednesday, May 11, 2016 12:55 PM