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Windows 7 build 7601 not genuine, black screen, only boots in safe mode

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Hello, I recently upgraded my hard drive in my laptop to SSD. I imaged the old system to the new hard drive. It seems to want to work, but in normal mode, I can sign in but it "freezes" at a black screen that just states "Windows 7 build 7601 not genuine". I can not see anything or do anything else. I can boot into safe mode. I am hoping that this is just an issue where I need to activate again without starting over from scratch, but I can't seem to get to an option to even attempt to validate/activate my license.

Can anyone tell me if the activation is the issue, or guide me into some other possible fix. Here is the report. TIA

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x8007043c
Windows Product Key: *****-*****-92QDJ-33DGP-HVV23
Windows Product Key Hash: QWkMO/aqOgC5YNVtroLkz2VUnWM=
Windows Product ID: 00371-177-0139177-85785
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {1D90392A-265D-49F4-A6CA-1B89D3390631}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1D90392A-265D-49F4-A6CA-1B89D3390631}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HVV23</PKey><PID>00371-177-0139177-85785</PID><PIDType>5</PIDType><SID>S-1-5-21-406488610-1033303751-3656959036</SID><SYSTEM><Manufacturer>Apple Inc.</Manufacturer><Model>MacBookPro4,1</Model></SYSTEM><BIOS><Manufacturer>Apple Inc.</Manufacturer><Version>   MBP41.88Z.00C1.B03.0802271651</Version><SMBIOSVersion major="2" minor="4"/><Date>20080227000000.000000+000</Date></BIOS><HWID>7BBB3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x8007043C' to display the error text.
Error: 0x8007043C

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:29:2011 23:22
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x8007043c
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAAAAAAAAgABAAEA6GHUQd65LuKYWvyQRoMC3r6UOkkeOEbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC   APPLE   Apple00
FACP   APPLE   Apple00
HPET   APPLE   Apple00
MCFG   APPLE   Apple00
ASF!   APPLE   Apple00
SBST   APPLE   Apple00
ECDT   APPLE   Apple00
SSDT   APPLE  CpuPm
SSDT   APPLE  CpuPm
SSDT   APPLE  CpuPm
SSDT   APPLE  CpuPm
SSDT   APPLE  CpuPm

Thursday, March 31, 2011 8:13 PM

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The black desktop is normal for a Non-Genuine issue, but the freezing is not.

The Diagnostic Reports suggests that Windows 7's Licensing Store (or it's data) is corrupt or 'messed up' in some way. I have provided steps for you to try below, but Please Note, I have not tested the steps in Safe Mode, so can not be sure they will work or that the steps would be the same while in safe mode.

In addition, while the below steps may resolve the Licensing Store issue, I have no idea what is causing the freezing. It is possible the freezing will stop once the Licensing Store issue is resolved, but I feel that is unlikely.

1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select 'Run as Administrator'
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

Hope that helps,
Darin MS
- Proposed as answer by Darin Smith MS Friday, April 1, 2011 7:46 PM
- Marked as answer by Darin Smith MS Monday, April 4, 2011 7:52 PM
Friday, April 1, 2011 7:46 PM

All replies

0

Sign in to vote
The black desktop is normal for a Non-Genuine issue, but the freezing is not.

The Diagnostic Reports suggests that Windows 7's Licensing Store (or it's data) is corrupt or 'messed up' in some way. I have provided steps for you to try below, but Please Note, I have not tested the steps in Safe Mode, so can not be sure they will work or that the steps would be the same while in safe mode.

In addition, while the below steps may resolve the Licensing Store issue, I have no idea what is causing the freezing. It is possible the freezing will stop once the Licensing Store issue is resolved, but I feel that is unlikely.

1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select 'Run as Administrator'
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

Hope that helps,
Darin MS
- Proposed as answer by Darin Smith MS Friday, April 1, 2011 7:46 PM
- Marked as answer by Darin Smith MS Monday, April 4, 2011 7:52 PM
Friday, April 1, 2011 7:46 PM
0

Sign in to vote

The black desktop is normal for a Non-Genuine issue, but the freezing is not.

The Diagnostic Reports suggests that Windows 7's Licensing Store (or it's data) is corrupt or 'messed up' in some way. I have provided steps for you to try below, but Please Note, I have not tested the steps in Safe Mode, so can not be sure they will work or that the steps would be the same while in safe mode.

In addition, while the below steps may resolve the Licensing Store issue, I have no idea what is causing the freezing. It is possible the freezing will stop once the Licensing Store issue is resolved, but I feel that is unlikely.

1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select 'Run as Administrator'
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.

Hope that helps,

Darin MS

Does not work in safe mode. Cannot start or stop the SPPsvc. Also Slui cannot be used in safe mode.

Tuesday, May 27, 2014 1:29 AM

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Windows 7 build 7601 not genuine, black screen, only boots in safe mode

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