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Unique ID for Call TAPI RRS feed

  • Question

  • Hi All

    We have Panasonic KX TDA-200 PBX installed. How can I using TAPI 3.1 uniquely identify the call after all forwards? That is suppose I have GRP0100 which has 10 extensions, when incoming call arrives to GRP0100 it is forwarded to all it's members. We have installed a CTI solution on every client machine, and now how can I identify that this 10 income calls where the same call forwarded from GRP0100? 

    Thanks All

     

    Regards

    Gagik Kyurkchyan

    Wednesday, July 20, 2011 7:27 AM