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An unauthorized change was made to windows RRS feed

  • Question

  • Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid License
    Validation Code: 50

    Cached Validation Code: N/A, hr = 0xc004d401
    Windows Product Key: *****-*****-9364X-37XGX-24W6P
    Windows Product Key Hash: aA067NOL80NWIZ94L6hWVdZMoIo=
    Windows Product ID: 89580-OEM-7332132-00141
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.0.6001.2.00010100.1.0.001
    ID: {3B96D3BD-6514-4B4D-B3DF-CC7934B812EF}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.090805-0102
    TTS Error: M:20100328143123570-
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\secur32.dll[6.0.6001.18272]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3B96D3BD-6514-4B4D-B3DF-CC7934B812EF}</UGUID><Version>1.9.0019.0</Version><OS>6.0.6001.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-24W6P</PKey><PID>89580-OEM-7332132-00141</PID><PIDType>2</PIDType><SID>S-1-5-21-2756195400-137897089-2686985803</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>XPS M1530                       </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="4"/><Date>20080319000000.000000+000</Date></BIOS><HWID>60313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>M08    </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57885</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 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

    Licensing Data-->
    C:\Windows\system32\slmgr.vbs(1634, 5) (null): 0xC004D401

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: RgAAAAIABwABAAEAAgABAAAABgABAAEA6GHGPDy+oc8SeU5qmnoQEjIP/JBGg1Q6vn2N7/L07hEEqsyNrFbO0dZ/wJwqhQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            DELL          M08   
      FACP            DELL          M08   
      HPET            DELL          M08   
      BOOT            DELL          M08   
      MCFG            DELL          M08   
      SLIC            DELL          M08   
      OSFR            DELL          M08   
      SSDT            PmRef        CpuPm

    I have had the laptop for two years, I bought it from Dell, I am just now getting this message. I have read a lot of other posts on this topic.

    1. I do not have access to the start button.

    2. Others have posted this saying...

    (If you do not have access to the Start button):

    1)     Click the option that launches an Internet Browser

    2)     A Browser will open, type: %windir%\system32 into the address field

    3)     Find the file cmd.exe

    4)     Right Click on the cmd.exe and select Run as Administrator

    5)     Type: net start slsvc

     

    When i log into windows firefox is the only thing opening. I type in %windir%\system32 into the address bar for firefox and then i just get some yahoo search results, so i cannot continue to step 3.

     

    Can anyone please help me.

     

    I should note that i am in China on business atm, I NEED my laptop by tomorrow for work files that are located on the laptop, I cannot speak Chinese and the toll free number to call microsoft is not working from my location.

    EDIT:

    I changed my default browers to IE using safe mode.

    I typed net start slsvc, it says its already in use.

    I tried another solution posted on the forum and tried to change my key by using the slmgr.vbs -ipk command and received an error.

    Script: C:\Windows\System32\slmgr.vbs

    line 1634

    char 5

    error 0xC004D401

    CODE C004D401

    SOURCE NULL

    Sunday, March 28, 2010 7:04 AM

Answers

  • Hello nate121,

    The core of your issue centers on the line in your Diagnostic Report that reads:

    File Scan Data-->
    File Mismatch: C:\Windows\system32\secur32.dll[6.0.6001.18272]

    This means the file has been Tampered, Modified or has become Corrupt. Vista see this as an attack to bypass it's Licensing security.

    To resolve the issue, you need to either repair file .

    First try repairing Windows using System Restore:

    1)    Reboot Vista into Safe Mode

    2)    Click the ‘Start’ button

    3)    In the Start Search field, type: System Restore and hit “Enter” keyboard key

    4)    Select "Choose Different Restore Point", Put a check in the box that says "Show restore points older than 5 days", select the restore point that corresponds to the date Before you first noticed the issue.

    5)    Click the "Next" button.

    6)    Reboot back into Normal mode

    7)    Vista should no longer be in Reduced Functionality mode

     

    If that doesn't work, we'll try doing a System Scan. The scan will look for bad Vista files and will attempt to repair them, if possible.

    1)    Login to Vista in Normal Mode (not safe mode)

    2)    Launch an Internet Browser

    3)    Type: %windir%\system32\ in the browser's address field

    4)    Scroll down till you find the file cmd.exe

    5)    Right-click the file and select 'Run as Administrator'

    6)    In the CMD window, type: sfc /scannow

    7)    Reboot twice and see if that resolves the issue.

    If neither of these sets of steps resolves the issue, my only other suggestions would be either to contact Vista support at http://support.microsoft.com or reinstall Vista.

     

    Thank you,


    Darin MS
    Monday, March 29, 2010 9:45 PM