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Windows XP Genuine Validation Problem RRS feed

  • Question

  • I am having Validation problems because the number is not the same as on my sticker, but when i go to change it.. it won't let me.. it says that there is an incorrect product key. I have checked the number several times and there is nothing wrong with the way I typed it. I can't figure it out. Please help me.
    Tuesday, March 9, 2010 12:17 AM

Answers

  •   In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Wednesday, March 17, 2010 8:57 PM
    Wednesday, March 10, 2010 10:33 PM

All replies

  •   In order to receive the best support, we request all users initially download and run the Genuine Diagnostics tool (MGADiag.exe) at this link http://go.microsoft.com/fwlink/?linkid=52012. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in this thread.

    Thank you,
    Darin MS

    • Marked as answer by Darin Smith MS Wednesday, March 17, 2010 8:57 PM
    Wednesday, March 10, 2010 10:33 PM
  • No reply from original poster.

    Issue is assumed resolved.

    Darin MS
    Wednesday, March 17, 2010 8:57 PM
  • Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Invalid Product Key
    Validation Code: 8

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-9DPFD-M2PY3-R3F83
    Windows Product Key Hash: f55QYGyUpQ6nT1lTgFHgRDGtysg=
    Windows Product ID: 55274-640-8935532-23626
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {5DCF644C-F876-4B23-95B6-D6281EF127FF}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 8
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 102
    Microsoft Office Professional 2007 - 100 Genuine
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{5DCF644C-F876-4B23-95B6-D6281EF127FF}</UGUID><Version>1.9.0019.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-R3F83</PKey><PID>55274-640-8935532-23626</PID><PIDType>1</PIDType><SID>S-1-5-21-1214440339-57989841-1417001333</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>OptiPlex GX240               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A03</Version><SMBIOSVersion major="2" minor="3"/><Date>20020301000000.000000+000</Date></BIOS><HWID>7BEF321F0184C05E</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>102</Result><Products><Product GUID="{91120000-0014-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional 2007</Name><Ver>12</Ver><Val>1D4E63306DE32B8</Val><Hash>UD8YRAansID2+TlVe+9twbD/wz8=</Hash><Pid>81605-348-2620092-65520</Pid><PidType>10</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 8000:Dell Inc|8000:Microsoft Corporation
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

    please I need someone to help me with this because i dont want to uninstall my windows and have to loose everything that I have downloaded on to my PC please!!!!!! Thank you sooo much!!!

    Monday, April 5, 2010 7:39 PM
  • Hello urena52,

    Does your Dell OptiPlex have a Certificate of Authenticity for Windows (CoA) affixed to it?  If so, what version and edition is listed on the CoA?  Does it have "Dell" printed on the second line?  (Don't post the product key.)


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Monday, April 5, 2010 8:53 PM
  • No, it doesnt. Is there any way I can fix this? I keep hearing something about a patch to my windows but i dont understand. Help please!! Thanks!! 

     

     

    Tuesday, April 6, 2010 2:56 PM
  • Hello urena52,

    If your Dell OptiPlex computer does not have a Certificate of Authenticity for any version and edition of Windows affixed to it, and, assuming you do not have possession of retail packaged Windows XP Pro materials (retail box, genuine hologrammed full retail installation disc, CoA on the boxtop of the retail box), then it does not have a license to run Windows, period.

    The reason I asked about the CoA was that if the computer had a CoA, then that means it would most likely still be licensed to run the Windows that is listed on the CoA.  In such case, since your installed Windows is nongenuine, but the computer still had a CoA, we could get your Windows to be genuine once again by having you install the version and edition of Windows listed on the CoA.  Depending upon which Windows was listed on the CoA, we may have been able to Genuine-ize that installation by running the product key updater.

    But, there is no CoA so all of the above does not apply.

    Unfortunately, the computer has a nongenuine Volume Licensing installation of XP Pro and that installation was done with a nongenuine Invalid Product Key.  Invalid Volume Licensing Product Keys are made up by using a pirating program called a Key generator.  The product key used to install Windows XP Pro on your computer was never issued by Microsoft, making it Invalid.

    In order to Get Genuine, you are going to have to purchase and install a Genuine license for Windows onto your computer.  One way to do this is to click on the "Learn More Online" link that the WGA Notifier program is showing you, it will provide a way to purchase a WGA Kit.  Other options would be to purchase Windows from a trusted, legitimate local or online retailer (stay away from online auctions sites, there's so little genuine software being sold on them), or to install an open source Operating System in place of Windows.

     


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, April 6, 2010 5:21 PM
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-FRT9J-6CRCC-XPQ4G
    Windows Product Key Hash: /n2VSkRETTTJ20MwDeR1tv62wYI=
    Windows Product ID: 55274-640-0059266-23340
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {521C1AAF-F28B-4F75-908F-B7DE1299E14A}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: 13
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Documents and Settings\PC User\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{521C1AAF-F28B-4F75-908F-B7DE1299E14A}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-XPQ4G</PKey><PID>55274-640-0059266-23340</PID><PIDType>1</PIDType><SID>S-1-5-21-776561741-1292428093-682003330</SID><SYSTEM><Manufacturer>ECS</Manufacturer><Model>945GCT-M2</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>080012 </Version><SMBIOSVersion major="2" minor="5"/><Date>20070816000000.000000+000</Date></BIOS><HWID>964A377F0184EE6A</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Taipei Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>890F6461E5B2586</Val><Hash>yhdAKcuAO9N6LhEO2xFm+pmZQM4=</Hash><Pid>89388-707-1162031-65612</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 1A7D7:Elitegroup Computer Systems Co Ltd|13F9B:GENUINE C&C INC|1E85C:Legend (Beijing) limited|18620:Lenovo|1A189:SYNNEX TECHNOLOGY INTERNATIONAL CORP|1A189:SYNNEX TECHNOLOGY INTERNATIONAL CORP|1A189:SYNNEX TECHNOLOGY INTERNATIONAL CORP
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Saturday, October 2, 2010 8:03 AM
  • "Nelson Nisperos" wrote in message news:ebf2cf61-a90c-456b-97bf-9b3c35b0a16a...

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Geographically blocked PID
    Validation Code: 13
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-FRT9J-6CRCC-XPQ4G
    Windows Product Key Hash: /n2VSkRETTTJ20MwDeR1tv62wYI=
    Windows Product ID: 55274-640-0059266-23340
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

     


    Both your Windows and Office installations are counterfeits.
    Windows is using a blocked Volume License Key (probably MSDN) - which are not available for sale.
    Office is using a Key generated by a hacker's KeyGen program, and was never issued by MS.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, October 2, 2010 12:16 PM
    Moderator
  • Hello Nelson Nisperos,

    Please do not piggyback on someone else's post.

    Create your own new thread by clicking on the Ask A Question link, then paste your report into your own new thread for individualized attention and advice.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Saturday, October 2, 2010 12:19 PM