Answered by:
Windows not Genuine!

Question
-
I have this issue for several days now on a two-year old laptop with very expensive Windows 7, registered on purchase.
A very kind gent, Gerry Cornell, on the Microsoft Community has been helping me by asking that I so several tasks and upload files, etc. You can see this stream on the following link, I hope!
http://answers.microsoft.com/en-us/windows/forum/windows_7-winapps/not-genuine-windows/62b3d937-7fd8-43bc-96e6-e1596e99cd88?page=2&msgId=11205e0a-9f8e-4e0a-b63e-2baa5a77bf6d
However, I cannot see a solution.
Please helpFriday, July 8, 2016 10:26 AM
Answers
-
I've uploaded a file - sluicom64.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the saved file and select Extract all...
Save it to the default location
This should create a file sluicom64.reg
right-click on the file, and select Merge
Accept the warnings, - you should then get a 'Success' message.
Close all windows, and reboot.
Run another MGADiag report, and post the results.
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Noel D PatonModerator Monday, July 11, 2016 1:52 PM
- Marked as answer by Noel D PatonModerator Wednesday, July 27, 2016 11:43 AM
Monday, July 11, 2016 10:23 AMModerator
All replies
-
Looks to me like a classic slui COM error...
To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.
REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. Friday, July 8, 2016 12:08 PMModerator -
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\PeterG>
C:\Users\PeterG>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-40
77-4AD6-8658-327C2C86C5AA} /S
ERROR: The system was unable to find the specified registry key or value.
C:\Users\PeterG>REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658
-327C2C86C5AA} /S
ERROR: The system was unable to find the specified registry key or value.
C:\Users\PeterG>REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-40
77-4AD6-8658-327C2C86C5AA} /S
ERROR: The system was unable to find the specified registry key or value.
C:\Users\PeterG>Thanks, Noel.
Peter
Saturday, July 9, 2016 9:18 AM -
I've uploaded a file - sluicom64.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the saved file and select Extract all...
Save it to the default location
This should create a file sluicom64.reg
right-click on the file, and select Merge
Accept the warnings, - you should then get a 'Success' message.
Close all windows, and reboot.
Run another MGADiag report, and post the results.
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Noel D PatonModerator Monday, July 11, 2016 1:52 PM
- Marked as answer by Noel D PatonModerator Wednesday, July 27, 2016 11:43 AM
Monday, July 11, 2016 10:23 AMModerator -
I received a kind reply from Noel Paton | Nil Carborundum Illegitemi but I cannot "Reply" to it on the site for some reason!
I know, probably, UE!
anyway, I've uploaded the report after running Noel's file (and receiving "success" message").
Link: https://1drv.ms/t/s!Amv1qjY3L2CAaE2mK89VOtj7MIM
BTW, Toshiba say that I need to re-install Windows! Great help to me!
Hope this gets to Noel!
Thank you
Peter
- Merged by Noel D PatonModerator Monday, July 11, 2016 1:52 PM just a flag
Monday, July 11, 2016 10:49 AM -
Hi
For some reason the site would not allow me to "reply" so I had posted a new "question" with the info below!
I know, probably, UE!
Anyway, I've uploaded the report after running Noel's file (and receiving "success" message").
Link: https://1drv.ms/t/s!Amv1qjY3L2CAaE2mK89VOtj7MIM
BTW, Toshiba say that I need to re-install Windows! Great help to me!
Thank you
Peter
Monday, July 11, 2016 11:45 AM -
That looks fine now - hopefully you shouldn't be seeing the non-genuine notifications any more?
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Windows not Genuine - Contd Monday, July 11, 2016 2:20 PM
Monday, July 11, 2016 12:27 PMModerator -
Thank you so much for your help, Noel.
You are a star!
Peter
Monday, July 11, 2016 12:50 PM -
Glad to be of assistance :)
Good luck!
Noel Paton | Nil Carborundum Illegitemi CrashFixPC | The Three-toed Sloth No - I do not work for Microsoft, or any of its contractors. - Proposed as answer by Windows not Genuine - Contd Monday, July 11, 2016 2:23 PM
Monday, July 11, 2016 1:35 PMModerator