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Windows 7 Build 7601 appeared not genuine after 1.5years RRS feed

  • Question


  • Hello

    After 1,5 years since purchese and installation of Windows 7 Ultimate just last night I got the "corner message" taht it is not genuine.

    Below is the diagnostic repert from MGA Diagnostic Tool .

    Can you please help to identify this issue?

    Marcin

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a2
    Windows Product Key: *****-*****-GQ4T3-9BBWG-G94M8
    Windows Product Key Hash: j1uceDAA2FpqpUayt12qrDb7GMU=
    Windows Product ID: 00426-069-2782153-86796
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {7D3C8A2A-F99F-4A48-91BC-1BA97FBDC6D6}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7D3C8A2A-F99F-4A48-91BC-1BA97FBDC6D6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-G94M8</PKey><PID>00426-069-2782153-86796</PID><PIDType>5</PIDType><SID>S-1-5-21-59019292-3604189206-1704756539</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>3509</Version><SMBIOSVersion major="2" minor="6"/><Date>20120822000000.000000+000</Date></BIOS><HWID>38C93807018400FE</HWID><UserLCID>0415</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT (czas standardowy)(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Wersja usługi licencjonowania oprogramowania: 6.1.7601.17514

    Nazwa: Windows(R) 7, Ultimate edition
    Opis: Windows Operating System - Windows(R) 7, RETAIL channel
    Identyfikator aktywacji: a0cde89c-3304-4157-b61c-c8ad785d1fad
    Identyfikator aplikacji: 55c92734-d682-4d71-983e-d6ec3f16059f
    Rozszerzony identyfikator PID: 00426-00172-069-278215-00-1045-7601.0000-0302013
    Identyfikator instalacji: 002622116334719650157832422350777183259135788992777850
    Adres URL certyfikatu procesora: http://go.microsoft.com/fwlink/?LinkID=88338
    Adres URL certyfikatu komputera: http://go.microsoft.com/fwlink/?LinkID=88339
    Adres URL licencji użytkowania: http://go.microsoft.com/fwlink/?LinkID=88341
    Adres URL certyfikatu klucza produktu: http://go.microsoft.com/fwlink/?LinkID=88340
    Częściowy klucz produktu: G94M8
    Stan licencji: powiadamianie
    Przyczyna powiadomienia: 0xC004F200 (nieoryginalne oprogramowanie).
    Licznik pozostałych operacji przywrócenia pierwotnego stanu licencjonowania systemu Windows: 4
    Godzina zaufana: 2013-01-30 06:07:03

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4A2
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 1:30:2013 05:50
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEAAQABAAIAAgADAAAAAgABAAEAln2gav4LGl2S4lRpChWsizC6Yj2UiEdVlnjYdy5z

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC ALASKA A M I
      FACP ALASKA A M I
      HPET ALASKA A M I
      MCFG ALASKA A M I
      SSDT SataRe SataTabl
      SSDT SataRe SataTabl
      SSDT SataRe SataTabl

    Wednesday, January 30, 2013 6:21 AM

Answers

  • Unfortunately, between the time you purchased your copy of Windows 7 Ultimate and when the license was flagged as non-genuine, Microsoft found out the license actually was taken/pirated from a not-for-resale MSDN Subscription account. Please feel free to submit a confidential Counterfeit Software Report and you may qualify for a complimentary genuine edition of Windows 7 directly from Microsoft.

    From your report: Windows Product ID: 00426-069-2782153-86796 (the 069 indicates the product key originated from a MSDN Subscription account).


    Carey Frisch

    Wednesday, January 30, 2013 6:46 AM
    Moderator