cannot get status out of red

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  I was set up on auto renew for my subscription but some time during the year I changed credit cards when I attempted to access my account to make the change I forgot my sign in info even the help answers. So I just opened a new account and it will not let me access the account. I have been a customer for over two years If I could talk to a live person to help me with this problem it would be great I have looked every were for a phone #cant find it please help.
  
  Thanks,
  
  gary51 

  Saturday, September 12, 2009 6:16 PM