Answered by:
Windows 7 no longer genuine (diagnostic attached)

Question
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Store bought computer from best buy. All i have done is change out the motherboard and processor but the hard drive never changed. Just happened after having the computer for over a year.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {2DAFA722-09EE-443D-AF86-64A8F0D9D882}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Users\Kris\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2DAFA722-09EE-443D-AF86-64A8F0D9D882}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1413338903-723058520-2922117620</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7640</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V19.5B4</Version><SMBIOSVersion major="2" minor="7"/><Date>20111128000000.000000+000</Date></BIOS><HWID>CD933407018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-1033-7600.0000-1582010
Installation ID: 008526313606452061749671645786951626349134043052590586
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 7QJB7
License Status: Notification
Notification Reason: 0xC004F057.
Remaining Windows rearm count: 3
Trusted time: 2/15/2012 5:51:02 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:10:2011 16:52
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAln1SxISxVPIQM/yNOocaYIjD6hCBHmUoAtA=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
SSDT AMD POWERNOW
BGRT ALASKA A M I
Wednesday, February 15, 2012 10:57 PM
Answers
-
"klg13542" wrote in message news:80cbcf13-a537-47df-800d-65be0eee91d3...
Store bought computer from best buy. All i have done is change out the motherboard and processor but the hard drive never changed. Just happened after having the computer for over a year.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
Other data-->
><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7640</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V19.5B4</Version><SMBIOSVersion major="2" minor="7"/><Date>20111128000000.000000+000</Date></BIOS
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Partial Product Key: 7QJB7
License Status: Notification
Notification Reason: 0xC004F057.
Remaining Windows rearm count: 3
Trusted time: 2/15/2012 5:51:02 PM
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
You have an OEM)SLP Key on a Retail motherboard.Changing the motherboard outside warranty conditions invalidates the OEM license that the machine came with – you will have to purchase a new Windows License.The license belongs to the motherboard, not the hard drive.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Wednesday, February 15, 2012 11:31 PM
Wednesday, February 15, 2012 11:02 PMModerator -
Unfortunately, an OEM SLP (System Locked Preinstallation) Windows 7 license is permanently tied to the computer manufacturer's proprietary motherboard and cannot be transferred to a different motherboard. You'll need to purchase a "Full Retail" edition of Windows 7 and perform a "clean install".
Carey Frisch
- Marked as answer by Darin Smith MS Wednesday, February 15, 2012 11:31 PM
Wednesday, February 15, 2012 11:11 PMModerator
All replies
-
"klg13542" wrote in message news:80cbcf13-a537-47df-800d-65be0eee91d3...
Store bought computer from best buy. All i have done is change out the motherboard and processor but the hard drive never changed. Just happened after having the computer for over a year.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
Other data-->
><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7640</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V19.5B4</Version><SMBIOSVersion major="2" minor="7"/><Date>20111128000000.000000+000</Date></BIOS
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Partial Product Key: 7QJB7
License Status: Notification
Notification Reason: 0xC004F057.
Remaining Windows rearm count: 3
Trusted time: 2/15/2012 5:51:02 PM
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
You have an OEM)SLP Key on a Retail motherboard.Changing the motherboard outside warranty conditions invalidates the OEM license that the machine came with – you will have to purchase a new Windows License.The license belongs to the motherboard, not the hard drive.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Wednesday, February 15, 2012 11:31 PM
Wednesday, February 15, 2012 11:02 PMModerator -
Unfortunately, an OEM SLP (System Locked Preinstallation) Windows 7 license is permanently tied to the computer manufacturer's proprietary motherboard and cannot be transferred to a different motherboard. You'll need to purchase a "Full Retail" edition of Windows 7 and perform a "clean install".
Carey Frisch
- Marked as answer by Darin Smith MS Wednesday, February 15, 2012 11:31 PM
Wednesday, February 15, 2012 11:11 PMModerator -
The specific quote that Noel and Carey are referring to is:
"Generally, an end user can upgrade or replace all of the hardware components on
a computer—except the motherboard—and still retain the license for the original
Microsoft OEM operating system software. If the motherboard is upgraded or
replaced for reasons other than a defect, then a new computer has been created.
Microsoft OEM operating system software cannot be transferred to the new
computer, and the license of new operating system software is required. If the
motherboard is replaced because it is defective, you do not need to
acquire a new operating system license for the PC as long as the replacement
motherboard is the same make/model or the same manufacturer's
replacement/equivalent, as defined by the manufacturer's warranty."Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.
Wednesday, February 15, 2012 11:35 PMAnswerer