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Windows 7 no longer genuine (diagnostic attached) RRS feed

  • Question

  • Store bought computer from best buy. All i have done is change out the motherboard and processor but the hard drive never changed. Just happened after having the computer for over a year. 

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->


    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {2DAFA722-09EE-443D-AF86-64A8F0D9D882}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A


    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002


    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002


    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002


    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3


    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\Kris\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed


    File Scan Data-->


    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2DAFA722-09EE-443D-AF86-64A8F0D9D882}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1413338903-723058520-2922117620</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7640</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V19.5B4</Version><SMBIOSVersion major="2" minor="7"/><Date>20111128000000.000000+000</Date></BIOS><HWID>CD933407018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  


    Spsys.log Content: 0x80070002


    Licensing Data-->
    Software licensing service version: 6.1.7601.17514


    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800006-02-1033-7600.0000-1582010
    Installation ID: 008526313606452061749671645786951626349134043052590586
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7QJB7
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 3
    Trusted time: 2/15/2012 5:51:02 PM


    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 11:10:2011 16:52
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:




    HWID Data-->
    HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAln1SxISxVPIQM/yNOocaYIjD6hCBHmUoAtA=


    OEM Activation 1.0 Data-->
    N/A


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC ALASKA A M I
      FACP ALASKA A M I
      HPET ALASKA A M I
      MCFG ALASKA A M I
      SSDT AMD   POWERNOW
      BGRT ALASKA A M I



    Wednesday, February 15, 2012 10:57 PM

Answers

  • "klg13542" wrote in message news:80cbcf13-a537-47df-800d-65be0eee91d3...

    Store bought computer from best buy. All i have done is change out the motherboard and processor but the hard drive never changed. Just happened after having the computer for over a year.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->


    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Other data-->
    ><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7640</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V19.5B4</Version><SMBIOSVersion major="2" minor="7"/><Date>20111128000000.000000+000</Date></BIOS

    Spsys.log Content: 0x80070002


    Licensing Data-->
    Software licensing service version: 6.1.7601.17514


    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 7QJB7
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 3
    Trusted time: 2/15/2012 5:51:02 PM



    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
     
     
    You have an OEM)SLP Key on a Retail motherboard.
    Changing the motherboard outside warranty conditions invalidates the OEM license that the machine came with – you will have to purchase a new Windows License.
    The license belongs to the motherboard, not the hard drive.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, February 15, 2012 11:31 PM
    Wednesday, February 15, 2012 11:02 PM
    Moderator
  • Unfortunately, an OEM SLP (System Locked Preinstallation) Windows 7 license is permanently tied to the computer manufacturer's proprietary motherboard and cannot be transferred to a different motherboard.  You'll need to purchase a "Full Retail" edition of Windows 7 and perform a "clean install".

    Carey Frisch

    • Marked as answer by Darin Smith MS Wednesday, February 15, 2012 11:31 PM
    Wednesday, February 15, 2012 11:11 PM
    Moderator

All replies

  • "klg13542" wrote in message news:80cbcf13-a537-47df-800d-65be0eee91d3...

    Store bought computer from best buy. All i have done is change out the motherboard and processor but the hard drive never changed. Just happened after having the computer for over a year.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->


    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003

    Other data-->
    ><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7640</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V19.5B4</Version><SMBIOSVersion major="2" minor="7"/><Date>20111128000000.000000+000</Date></BIOS

    Spsys.log Content: 0x80070002


    Licensing Data-->
    Software licensing service version: 6.1.7601.17514


    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Partial Product Key: 7QJB7
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 3
    Trusted time: 2/15/2012 5:51:02 PM



    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
     
     
    You have an OEM)SLP Key on a Retail motherboard.
    Changing the motherboard outside warranty conditions invalidates the OEM license that the machine came with – you will have to purchase a new Windows License.
    The license belongs to the motherboard, not the hard drive.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Wednesday, February 15, 2012 11:31 PM
    Wednesday, February 15, 2012 11:02 PM
    Moderator
  • Unfortunately, an OEM SLP (System Locked Preinstallation) Windows 7 license is permanently tied to the computer manufacturer's proprietary motherboard and cannot be transferred to a different motherboard.  You'll need to purchase a "Full Retail" edition of Windows 7 and perform a "clean install".

    Carey Frisch

    • Marked as answer by Darin Smith MS Wednesday, February 15, 2012 11:31 PM
    Wednesday, February 15, 2012 11:11 PM
    Moderator
  • The specific quote that Noel and Carey are referring to is:

    "Generally, an end user can upgrade or replace all of the hardware components on
    a computer—except the motherboard—and still retain the license for the original
    Microsoft OEM operating system software. If the motherboard is upgraded or
    replaced for reasons other than a defect, then a new computer has been created.
    Microsoft OEM operating system software cannot be transferred to the new
    computer, and the license of new operating system software is required. If the
    motherboard is replaced because it is defective, you do not need to
    acquire a new operating system license for the PC as long as the replacement
    motherboard is the same make/model or the same manufacturer's
    replacement/equivalent, as defined by the manufacturer's warranty."


    Colin Barnhorst Windows 7 Ultimate x64 on DIY with 6GB ram.

    Wednesday, February 15, 2012 11:35 PM
    Answerer