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Bad Pool Header blue screen as WHS commences backup RRS feed

  • Question

  • My IBM ThinkPad T42 crashes whenever a WHS backup commences.

    Here is the blue-screen dump, and my system configuration.

     

    Dump File         : Mini081210-01.dmp
    Crash Time        : 12/08/2010 02:01:24
    Bug Check String  : BAD_POOL_HEADER
    Bug Check Code    : 0x00000019
    Parameter 1       : 0x00000020
    Parameter 2       : 0xe335c888
    Parameter 3       : 0xe335c8a8
    Parameter 4       : 0x0c040401
    Caused By Driver  : ntoskrnl.exe
    Caused By Address : ntoskrnl.exe+5c826
    File Description  : NT Kernel & System
    Product Name      : Microsoft® Windows® Operating System XP Pro
    Company           : Microsoft Corporation
    File Version      : 5.1.2600.5938 (xpsp_sp3_gdr.100216-1514)
    Processor         : 32-bit
    Computer Name     : 
    Full Path         : C:\WINDOWS\Minidump\Mini081210-01.dmp
    Processors Count  : 1
    Major Version     : 15
    Minor Version     : 2600
    ==================================================
    1.7 GHz Intel, 1Gb mem, 160Gb HDD, Win XP Pro SP3
    Saturday, August 28, 2010 5:00 PM

Answers

  • I have tried and tried to get the Memtest ISO file to unpack and burn to a bootable disc - so can anyone remind me how to unpack an ISO image, and burn it bootable?  :)


    If you have any cd writing software installed, most of them will allow you to write that iso to the disc. (The iso is an image of all you need to put on the disc)

    There are plenty of free apps to do this, I use ISO Recorder

    • Marked as answer by Stonechatz Sunday, September 5, 2010 1:22 PM
    Saturday, September 4, 2010 2:01 PM

All replies

  • It's an issue on the client, pretty obviously. Memory would be my guess.
    I'm not on the WHS team, I just post a lot. :)
    Sunday, August 29, 2010 2:30 PM
    Moderator
  • bad_pool_header and 0x00000019... I remember this one. I'm pretty sure it's hardware not software related... This was common back in the days when people began installing XP SP2.
    As suggested by Ken, it's likely to be faulty RAM. I would suggest that you run Memtest86+ for a few hours to check if you get any errors. (Write to a CD and boot)

    Not sure if this could be due to HDD but Chkdsk is probably not a bad idea anyway.

    Tuesday, August 31, 2010 11:58 AM
  • I have tried and tried to get the Memtest ISO file to unpack and burn to a bootable disc - so can anyone remind me how to unpack an ISO image, and burn it bootable?  :)
    Saturday, September 4, 2010 10:23 AM
  • Your DVD burning software of choice will have an option to do this. Check the help. Or if you're using Windows 7, you can do this directly.
    I'm not on the WHS team, I just post a lot. :)
    Saturday, September 4, 2010 1:58 PM
    Moderator
  • I have tried and tried to get the Memtest ISO file to unpack and burn to a bootable disc - so can anyone remind me how to unpack an ISO image, and burn it bootable?  :)


    If you have any cd writing software installed, most of them will allow you to write that iso to the disc. (The iso is an image of all you need to put on the disc)

    There are plenty of free apps to do this, I use ISO Recorder

    • Marked as answer by Stonechatz Sunday, September 5, 2010 1:22 PM
    Saturday, September 4, 2010 2:01 PM