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unable to access vista anymore RRS feed

  • Question

  • After upgrading my hardware, my vista business version requires activation in 3 days.

    However on the first day, after I use MSCONFIG to disable all startup items and reboot a couple times (also entered safe mode twice), vista suddenly went straight to black screen after I login, with a note "This copy of vista is not genuine"  at the right lower corner of the screen -- which is NOT true!

    Now I'm screwed. I can't do anything after login, I can see the mouse move but nothing else. I can't enter the safe mode (being alerted that I can't do activation under safe mode blah blah...). I can't find a restore point when booting from the vista CD (says no restore point is found, though I do remember the system partition is monitored).  I can't "upgrade" the system since I can't run vista setup in the system.

    What I did is installing a clean system on another partition. Is there any way that I can get my old system back to work? I really don't want to do all the re-installations and  configurations...
    Friday, June 8, 2007 6:28 AM

Answers

  • Because this forum is dedicated to validation issues, you’ll need to contact outside support for the expertise necessary to troubleshoot your non-validation related issue.  You can do so by posting or searching in the Vista pubic newsgroups, found here: http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx or by following this link to Product Support Services.  Microsoft has a 90 day free support period that starts on the day you first acquire Vista. 

    If you bought your computer pre-installed with Vista either from a computer store or an original equipment manufacturer (OEM) like Dell or Gateway, you’ll need to contact them for support.  Thanks!

    Friday, June 8, 2007 6:55 PM