locked
Windows not genuine RRS feed

  • Question

  • Hi there, For the past 2 weeks or so I have been getting the 'Windows is not genuine' notification. Let me just give you some background info.

    My laptop is a Sony Vaio. Unfortunately my hard drive failed so I had to buy a new one. I used vaio care and my windows backup CD's to get my copy of windows back onto my new hard drive. It ran fine for the first 2 months, but for the past week or so I am getting windows is not genuine message.

    Here is my diagnostics:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-VGV87-C7XPK-CGKHQ
    Windows Product Key Hash: sdEjrEJjW0FuXAhegYxl8GAkBYg=
    Windows Product ID: 00359-OEM-8992687-00016
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {DE967FEC-50BF-43C7-A201-AC54CB339658}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_rtm.090713-1255
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{DE967FEC-50BF-43C7-A201-AC54CB339658}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CGKHQ</PKey><PID>00359-OEM-8992687-00016</PID><PIDType>2</PIDType><SID>S-1-5-21-3244322128-4111438750-1822165116</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>VPCF12M0E</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>R1120Y6</Version><SMBIOSVersion major="2" minor="6"/><Date>20101011000000.000000+000</Date></BIOS><HWID>75B83607018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800016-02-2057-7600.0000-0842010
    Installation ID: 005833120844664654222195648151850880096040057474701435
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: CGKHQ
    License Status: Notification
    Notification Reason: 0xC004F032.
    Remaining Windows rearm count: 3
    Trusted time: 13/03/2014 18:32:09

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAIAAwABAAEAAAACAAAAAgABAAEAln3IjXcWbiSscsxxzq6CQM4D7BwUzlymLOd2Vg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC Sony VAIO
      FACP Sony VAIO
      HPET Sony VAIO
      MCFG Sony VAIO
      SLIC DELL   QA09   
      SSDT Sony VAIO
      SSDT Sony VAIO

    Thanks for your time, 

    Jordan


    • Edited by J.Bennett Thursday, March 13, 2014 6:42 PM
    Thursday, March 13, 2014 6:41 PM

Answers

  • You've got a Sony OEM SLP install but your diagnostic is showing a Dell SLIC table.  This cannot legitimately activate and is classed as counterfeit.  You will need to format your drive and reinstall with a legal copy of Windows.  Be sure to back up your data first.

    Please do not read this sentence. Please ignore the previous sentence.

    Thursday, March 13, 2014 7:29 PM

All replies

  • You've got a Sony OEM SLP install but your diagnostic is showing a Dell SLIC table.  This cannot legitimately activate and is classed as counterfeit.  You will need to format your drive and reinstall with a legal copy of Windows.  Be sure to back up your data first.

    Please do not read this sentence. Please ignore the previous sentence.

    Thursday, March 13, 2014 7:29 PM
  • Thanks for the reply, I dont understand how this is a counterfeit. This version of windows came pre-installed with the Sony Vaio. Also I forgot to mention that although my hard drive was broken, I still managed to copy the 10GB recovery partition from it and then paste it onto my new hard drive, I had to do this because I did not know you had to buy a specific type of hard drive for the Sony Vaio until after I had bought my new hard drive.
    Friday, March 14, 2014 1:36 AM
  • The Product Key is for a Sony machine (correctly, since this appears to be a Sony machine, according to most of the BIOS)

    Most of the BIOS tables are correct - showing Sony,

    However there are two areas which show that a hacker's tool has been used to circumvent activation requirements.

    <OEM><OEMID>DELL  </OEMID><OEMTableID>QA09   </OEMTableID></OEM>

    and

      SLIC DELL  QA09

    These changes cannot happen accidentally - for instance by using the wrong machine's Recovery media - they must be installed as part of a hack with the specific intention of attempting to circumvent activation and validation requirements.

    Our advice is always toe reformat and reinstall using known-genuine media when this happens, as many times whatever media were used to either install the hack, or install the hacked OS have been tampered with, and the installation can no longer be trusted.

    You should therefore use one of the two methods below to clean-install your machine

    1) Order a set of Recovery Media from Sony, and us that to get back the ex-factory installation

    or

    2) Download your licensed edition of Windows 7 from the correct link at http://www.heidoc.net/joomla/technology-science/Microsoft and use that for a truly clean install. NOTE that you will have to use the Product Key from your COA Sticker for this installation - the OEM_SLP Key installed above will not work with the downloaded media, which is retail.


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Friday, March 14, 2014 5:16 PM
    Moderator
  • Thanks for the reply

    I can guarantee you this is a Sony Vaio VPCF12M0E Model, I have absolutely not been hacking anything. I wouldn't know where to start! All I did was after realising I had bought the wrong type of hard drive, and that my recovery CD didnt work because the new hard drive is not formatted for it. I then thought to copy over the 10GB recovery partition from my old hard drive to my new one I then turned on my laptop and it ran, windows came on and everything was dandy, until now. To be honest I don't understand any of the technological Jargon you just posted. I'll try out the two options you have given me and get back to you.

    Saturday, March 15, 2014 4:25 AM
  • Be certain to back up anything you do not want to lose first because both option will wipe your hard drive.

    Please do not read this sentence. Please ignore the previous sentence.

    Monday, March 17, 2014 2:33 PM