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I bought office Student edition four years ago and now it says that I must activate. RRS feed

  • Question

  • How can I activate my Office? I bought the disk 4 years ago and activated it. Now Microsoft wants me to activate again. I tried many times but failed. Please help me to activate. I still have the disc and code.



    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-W3R3K-J2VF4-JFP8W
    Windows Product Key Hash: XPfxGkd+SaYWqIyXYZav/kIic8c=
    Windows Product ID: 55277-OEM-2111907-00111
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {74956A89-F5FE-4F10-9D97-6249E21B6C13}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.105.35
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: 101
    Version: 1.7.105.35
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office XP Standard for Students and Teachers - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Documents and Settings\Gary G\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{74956A89-F5FE-4F10-9D97-6249E21B6C13}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-JFP8W</PKey><PID>55277-OEM-2111907-00111</PID><PIDType>2</PIDType><SID>S-1-5-21-2669302297-2966927733-1597234714</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite 2415</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>Version 1.40</Version><SMBIOSVersion major="2" minor="3"/><Date>20030109000000.000000+000</Date><SLPBIOS>TOSHIBA</SLPBIOS></BIOS><HWID>69023C07018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Toshiba</name><model>Satellite</model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.7.105.35"/><File Name="WgaLogon.dll" Version="1.7.18.5"/><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{913D0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Standard for Students and Teachers</Name><Ver>10</Ver><Val>AC2608F55C4CE80</Val><Hash>o6NrV2s7kkFXu0Sky/yASHh8Aq0=</Hash><Pid>55866-719-4806406-17166</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="10" Result="101"/><App Id="18" Version="10" Result="101"/><App Id="1A" Version="10" Result="101"/><App Id="1B" Version="10" Result="101"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: C014:Semp Toshiba Informatica Ltda|C014:TOSHIBA CORPORATION
    Marker string from OEMBIOS.DAT: TOSHIBA

    OEM Activation 2.0 Data-->
    N/A

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0
    
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-W3R3K-J2VF4-JFP8W
    Windows Product Key Hash: XPfxGkd+SaYWqIyXYZav/kIic8c=
    Windows Product ID: 55277-OEM-2111907-00111
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 5.1.2600.2.00010300.3.0.hom
    ID: {74956A89-F5FE-4F10-9D97-6249E21B6C13}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A
    
    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A
    
    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.7.105.35
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft
    
    OGA Notifications Data-->
    Cached Result: 101
    Version: 1.7.105.35
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: Microsoft
    
    OGA Data-->
    Office Status: 101 Not Activated
    Microsoft Office XP Standard for Students and Teachers - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1_3E121E02-385-80004005_3E121E02-452-80004005_3E121E02-312-80004005
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Documents and Settings\Gary G\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{74956A89-F5FE-4F10-9D97-6249E21B6C13}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010300.3.0.hom</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-JFP8W</PKey><PID>55277-OEM-2111907-00111</PID><PIDType>2</PIDType><SID>S-1-5-21-2669302297-2966927733-1597234714</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite 2415</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>Version 1.40</Version><SMBIOSVersion major="2" minor="3"/><Date>20030109000000.000000+000</Date><SLPBIOS>TOSHIBA</SLPBIOS></BIOS><HWID>69023C07018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>SE Asia Standard Time(GMT+07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Toshiba</name><model>Satellite</model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.7.105.35"/><File Name="WgaLogon.dll" Version="1.7.18.5"/><File Name="OGAAddin.dll" Version="1.7.105.35"/><File Name="OGAVerify.exe" Version="1.7.105.35"/></GANotification></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{913D0409-6000-11D3-8CFE-0050048383C9}"><LegitResult>101</LegitResult><Name>Microsoft Office XP Standard for Students and Teachers</Name><Ver>10</Ver><Val>AC2608F55C4CE80</Val><Hash>o6NrV2s7kkFXu0Sky/yASHh8Aq0=</Hash><Pid>55866-719-4806406-17166</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="10" Result="101"/><App Id="18" Version="10" Result="101"/><App Id="1A" Version="10" Result="101"/><App Id="1B" Version="10" Result="101"/></Applications></Office></Software></GenuineResults>  
    
    Licensing Data-->
    N/A
    
    HWID Data-->
    N/A
    
    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: C014:Semp Toshiba Informatica Ltda|C014:TOSHIBA CORPORATION
    Marker string from OEMBIOS.DAT: TOSHIBA
    
    OEM Activation 2.0 Data-->
    N/A

    Saturday, December 5, 2009 5:54 AM

Answers

  • Hello thaisail,

    Occasionally longtime installations of Office XP and to a lesser extent Office 2003 will develop a situation where they become "not activated" and will report as "nongenuine."

    In that case, please try the MS FixIt utility in Method 2 of this MS KB article:  http://support.microsoft.com/default.aspx/kb/903275

    After running the FixIt, restart the computer and open an Office program such as Word.  At that point you should see the Activation Wizard, so go ahead and do a normal online activation.  Then restart.

    After restarting, visit www.microsoft.com/genuine and click on the Validate Office button.  Once validation completes, close Internet Explorer and open Word and other Office programs to verify that you no longer see the nongenuine notices.

    Post back to let us know if this worked for you.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Saturday, December 5, 2009 3:47 PM