Cannot update and was never asked to active One Care RRS feed

  • Question


    I received my new laptop today which came with Norton,  I uninstalled Norton and installed One Care,  It won't update and never asked me to activate once installed.  It kept rejecting my password and the icon for the website said Microsoft website was unavailable.  I went to my other pc and the website is indeed available.  I have uninstalled and installed several times only to have the same outcome.  After 5 hours I am extremely frustrated.  I figured I'd try one more time and not use my subscription to add a pc I would just use the free trial.  That didn't work either and both the Windows and One Care icons are blazing red.



    Tuesday, September 9, 2008 2:16 AM